Fairmont Jasper Park Lodge Event Sales & Services Coordinator

(Full Time Permanent)
1 Old Lodge Rd, Jasper, AB
Job details

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Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.

Job Description

Event Sales & Services Coordinator (Full Time Permanent)

The Event Sales & Services Coordinator, Weddings & Special Events will ensure the smooth & efficient running of the Conference Services Office and all services/duties, through organization and distribution of all pertinent information, handling guest inquiries and maintaining open lines of communication between departments

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:

Reporting to the Director of Event Sales & Services, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and friendly service
Follow departmental policies, procedures and service standards
Responsible for administration of the department including posting of the Daily Change Log and Daily reports
Updating of the BEO Binder – daily (with change log & Event Orders) and weekly review for accuracy
Review, coordinate and manage Elopements as assigned working closely with the Catering Sales Manager, Weddings
Responsible for the successful outcome of elopements from pre-arrival through to post-departure
Manage the wedding in box and assist with all wedding inquiries and in the sales process where needed, passing information to managers as required
Assist with Wedding contracts
Assist with Special events when needed
Admin duties including block and distribute, Site forms, FAMs, Tastings and Internal Events as required
attending weekly and/or daily internal meetings and minutes at Monthly Conference services Meetings
Assist Director and managers with changes to Event orders, change logs, revisions to floor plans
Maintain the integrity of Sales & Catering at all times
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies
Other duties as assigned


Your experience and skills include:

Highly motivated and guest driven with a proven ability to solve problems and make timely guest service decisions.
Proactive with a demonstrated eye for detail and the ability to manage multiple functions and projects while meeting deadlines.
Post-Secondary education in a Hospitality/Tourism related field is an asset
Minimum two years’ experience in Food & Beverage/Hotel Catering/Sales, additional experience in the hospitality industry required
Strong working knowledge Windows, Microsoft Word, Excel, Outlook and Power Point programs required
Working knowledge of Micros Opera Sales & Catering, Property Manager system,
Knowledge of current hospitality industry trends
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS