Bear Hill Lodge front desk agent

Bear Hill Lodge
Jasper, AB
$17–$19 an hour - Full-time, Permanent
Job details

$17–$19 an hour
Job type
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Hotel, motel, resort
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Perform light housekeeping and cleaning duties
Provide customer service
Computer and technology knowledge
Central reservation system (CRS)
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Personal suitability
Client focus
Efficient interpersonal skills
Excellent written communication
Team player
Screening questions
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Financial benefits
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week