Terra Jasper Food & Beverage Supervisor

Pursuit Collection
 
Jasper, AB
$19.50 an hour - Full-time

Job details

Pay
$19.50 an hour
Job type
Full-time
 
Benefits
Pulled from the full job description
Discounted or free food
 
Full job description
What will be your daily pursuit?:
Providing our guests with top-tier hospitality and dining experiences to keep them energized for their adventures!
This job requires relocation to Jasper, Alberta.
Compensation:
The starting wage for this role is $19.50 / hr
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
The Food & Beverage Supervisor under general direction trains and directs frontline staff to perform their duties to Guest Experience standards. Responsibilities include:
To act as the Location Manager in the absence of the Manager covering vacation and days off
Preparation and verification of daily cash reports
Ensuring accurate cash, debit, and credit card transactions
Involved in the placing of and receiving food orders
Coordinate food and beverage inventories
Interacts with customers and maintains the highest level of customer service
Receive payment for all services provided to the customer
Listen to and resolve any customer complaints
Ensure the restaurant area is clean and organized at all times
Serve tables, bartend as required
Uphold the high standard of environmental stewardship expected for all employees
Report all maintenance and repair needs to the Location Manager
Report and assist the Location Manager with performance management of employees
Ensure opening and closing checklists are up to date and being used properly daily
Detailed daily communications; to staff via lineups and on the floor discussion, to leadership via shift pass ons, in addition to daily shift reports outlining the shift in detail
Motivate staff and have an influential part in in team building and bonding
Lead GEM and tour functions;
Printing and advance review of BEO’s
Setup and service of all events – ensuring no details are missed and the guest experience is seamless
Completion of GEM and Tour Billing ensuring accuracy and timeliness
What skills and experience do you need for this job?:
Hospitality certification preferred
Minimum three (3) years’ experience in restaurant operations with supervisory experience
Proserve and WHIMIS certification
Excellent knowledge of food & beverage service
Good knowledge of wine, spirits and beer
Excellent communication, interpersonal, guest and public relations skills
Neat and clean in appearance and work habits
Ability to accept and give direction
Ability to motivate train and provide on-going coaching
Be able to work with minimal supervision
Ability to work within a team
Positive attitude
Ability to deal with guest challenges and solve problems as they arise
Able to work all shifts including split shifts
What will your work environment be like?:
Full-time or seasonal opportunties available!
Beautiful. You’ll work in iconic, unforgettable and inspiring national park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our historic hotel
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Equal Employment Opportunity Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.