RMSI-JTAC
 
Jasper, AB
Full-time
RMSI-JTAC
Jasper, AB
Job details

Job type
Full-time

Location
Jasper, AB

Full job description
Title: Retail Assistant Supervisor

Position Overview

As the Retail Assistant Supervisor Jasper SkyTram, you are an integral part of the Company image. Your strong leadership skills and retail experience will set the example for your team; while assisting to manage the department in accordance with company standards, working closely with management to achieve the store’s objectives and support the retail team.

This position works with the Supervisor and takes accountability to assist with scheduling and training, among other tasks to ensure the stores at the Jasper SkyTram are running smoothly during the operating season.

The Retail Assistant Supervisor is an ambassador of customer service to staff and to customers, providing leadership and training in customer service best practices to the Retail team.

This is a full time, seasonal role, 40 hours per week. Alberta Employment Standards regarding probationary periods apply.

Job Duties/Responsibilities

Motivate, encourage, and inspire your team.
Create staff schedules; ensure staff capabilities are coordinated and sufficient.
Provide support related to Workplace Health and Safety, WHMIS, WCB and company policies and procedures.
Ensure all staff meet the training requirements with accompanying training checklists with the end goal of becoming familiar with our POS operating system and to build extensive product knowledge.
Manage operations of retail stores
Ensure cash control procedures are followed; check and reconcile at the end of day cash out.
Monitor and improve sales performance and productivity.
Process orders including purchasing, receiving, unpacking stock, pricing, and displaying stock after input into the POS system.
Manage product display and store layout.
Review and approve bi-weekly payroll for staff.
All other duties as assigned by the Retail Sueprvisor.
Supplementary:
Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, “Employee Handbook” and “Safety Operations and Retail Training Manuals”
Understand and adhere to the Jasper SkyTram workplace policies.
Qualifications:
Previous supervisory experience.
Strong retail and customer service skills and experience required.
Ability to multi-task and work well under pressure, at busy times or when dealing with challenging customer service concerns.
Strong computer skills with Excel, and reporting systems.
Strong money handling skills
Excellent organizational skills.
Core Competencies
Professional deportment with excellent customer service skills.
Ability to work well as part of a team.
Good problem-solving and decision-making skills.
Proactive and takes initiative.
Strong attention to detail.
Strong communication skills.
Confident as a leader.
Accountable/reliable.
Attributes:
Forward-thinking.
Outgoing, energetic and an enthusiastic team player.
Strong team member able to take and give direction.
Motivated and observant; able to perceive needed tasks and complete them without direction.
Self-aware; able to identify strengths and gaps in own abilities and training.
Able to use taught skills and previous experience to problem solve.
Trustworthy and capable of working unsupervised.
Love of the mountains and the outdoors and a desire to live in the small community of Jasper.