Jasper Rafting Adventures Tour Guide Supervisor

Jasper Rafting Adventures
618 Connaught Dr, Jasper, AB
$45,000–$47,000 a year - Full-time
Jasper Rafting Adventures
618 Connaught Dr, Jasper, AB
$45,000–$47,000 a year
Job details

$45,000–$47,000 a year
Job type
Shift and schedule
Weekends as needed
Application Details
Cover letter
618 Connaught Dr, Jasper, AB
Tour Guide Supervisor
Apply by: January 30, 2024
Terms of Employment: Full Time
Anticipated Start Date: February 26, 2024
Salary: $47,000 annual
- Excellent hospitality, public relations and customer service skills
- Self-motivated, reliable, flexible and proactive with an ability to work in a fast-paced environment
- Excellent problem-solving abilities
- Enthusiastic, reliable and outgoing person that loves the outdoors
- Physically fit and active
Primary Responsibilities:
- Execute six 2 -3hours trips/day; is responsible for overall trip safety for all guests and other staff; and will manage all aspects of trip logistics 5 days/week, including weekends and holidays
- Guide or drive river trips when needed
- Lead and motivate staff; manage staff and complete monthly evaluations for staff
- Hire and train new staff
- Liaise with owners to recommend most efficient staffing levels for the season, review
- Using Ceridian Dayforce, create a schedule for a staff of 50.
- Assist with daily operation and maintenance of rafts, vehicles and other company equipment
- Set sales targets to maximize use of staff and equipment, monitor bookings, make reservations, complete bookings
- Generating reports on business development
- Assist owners in other areas of operations which may include but not limited to: marketing,
HR, budgeting and payroll.
- Post Secondary education
- Valid Class 2S Alberta Driver’s License (or equivalent) with a clean driver’s abstract
- Certified Commercial Class 2 Paddle Whitewater Raft Guide with at least 3 years experience on commercial rivers
- Certified Interpretive Guide with Interpretive Guides Association
- Working knowledge of Zaui software.
- Working knowledge of both PC and Apple computers
- Working knowledge of Pic Thrive and Wherewolf waiver system
- Working knowledge and ability to training others in using Ceridian Dayforce
- Leadership experience
- Eligible raft examiner through Jasper National Park Professional Outfitters Association
- Current certification of Standard First-Aid and Swift Water Rescue 3
- Eligible to work in Canada
- Proficient in written and oral English

More information on our company can be found on our website at www.jasperraftingadventures.com

If interested, please send your cover letter and resume to: info@jasperraftingadventures.com

Job Type: Full-time

Salary: $45,000.00-$47,000.00 per year


Weekends as needed

Bachelor's Degree (required)

Commercial Raft Guiding: 3 years (required)
Dayforce use and training: 1 year (required)
Leadership: 3 years (required)

English (required)

SRT3 (required)
Class 2 Licence (preferred)
Interpretive Guide Certification (required)
Ability to Commute:

Jasper, AB T0E 0A8 (required)
Ability to Relocate:

Jasper, AB T0E 0A8: Relocate before starting work (required)
Work Location: In person