Glacier View Lodge Pursuit Hotel Team Lead

Pursuit Collection
 
Jasper, AB
$18.50 an hour - Seasonal, Full-time
Pursuit Collection
Jasper, AB
$18.50 an hour

Job details


Pay
$18.50 an hour
Job type
Seasonal
Full-time
Shift and schedule
Nights as needed
Evenings as needed
Location
Jasper, AB
Benefits
Pulled from the full job description
Discounted or free food
What will be your daily pursuit?:
Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.
Compensation:
The starting wage for this role is $18.50 per hour.

What perks can you expect?:
$17.50 per day housing and meals (based on double occupancy)
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
As a Glacier View Lodge Hotel Team Lead, you will work with other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL), encouraging guests to refresh and relax in one of the most spectacular locations in the Canadian Rockies. This is a multi-faceted position and can include any, or all, of the following:

Assists Housekeeping team in all areas of daily housekeeping service
Oversees Housekeeping, Host and Front Desk teams in the absence of the Hotel Manager or Supervisor and all other times as required
Inspects the work of housekeepers, hosts and front desk agents to ensure that proper operational standards are met and maintained
Assists the Hotel Manager and Supervisor in maintaining quality control in all areas of the Lodge
Assists the Hotel Manager and Supervisor in the control of stock & inventories of supplies and linens to ensure adequate supply levels are maintained
Works closely with the Hotel Manager to submit rooms for check-in and reports of any room or guest issues
Enforces all company policies and regulations
Other duties as assigned
What skills and experience do you need for this job?:
Previous supervisory experience in housekeeping, front desk and or hotel operations required
A positive, helpful, team-oriented, inspiring, cooperative attitude to all aspects of the job
Enjoy working autonomously and independently
Current Alberta Pro Serve Certification (Required)
Process information quickly and take initiative to recommend solutions to challenges
Stay cool under pressure by being resilient, adaptable and flexible
Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
Previous cash handling, hotel front desk, hotel night auditing experience, assets
Ability to think outside the box with quick, thoughtful judgement and a positive attitude
Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
Able to lift 50 pounds (suitcases, laundry bags and mail)
Guest service-oriented mindset and a passion for delivering memorable experiences
Enjoy working with a team in a busy, fast-paced environment
Exceptional guest-service skills and a friendly, approachable, interactive nature
Guest service-oriented mindset and highly attentive to detail
Seeking mature, energetic, dependable candidate that is self-motivated with little supervision
Very important: must be flexible to work mornings, evenings or night shifts as required
Meets the Pursuit grooming policies and standards
What will your work environment be like?:
Typically, 5 days on/2 days off
6 days on/1 day off during Peak Periods
No specific days off, can rotate over the weeks and depending on business level
Long Weekends may incur schedule changes
Expect 30 – 50+ hours per week depending on business levels
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Closing:
Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.