Glacier View Lodge Night Audit

Pursuit Collection Glacier View Lodge
 
Jasper, AB
$18.50 an hour - Seasonal, Full-time
Pursuit Collection
Jasper, AB
$18.50 an hour

Job details

Pay
$18.50 an hour
Job type
Seasonal
Full-time
Shift and schedule
Evenings as needed
Night shift
Location
Jasper, AB
Benefits
Pulled from the full job description
Discounted or free food
What will be your daily pursuit?:
Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

Compensation:
The starting salary for this position is $18.50 per hour.

What perks can you expect?:
$17.50 per day housing and meals (based on double occupancy)
You may be eligible for a end of season retention bonus for every regular hour worked!
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
In the Night Audit role, you will work within the team of other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL), providing nighttime supervision and guest service at the GVL Front Desk between 11pm and 7am. The Night Audit, in addition to Front Desk Agent duties, performs the daily cash control duties relating to the GVL and should enjoy working autonomously and independently. This is a multi-faceted position and can include any, or all, of the following:


This is a seasonal, full time position from April until October and reports to the Glacier View Lodge Hotel Manager and Supervisor.
Providing nighttime supervision and guest service at the GVL Front Desk between 11pm and 7am
Educating guests on Pursuit Attractions and guiding them through the purchasing process
Provide a professional, friendly and efficient check-in and check-out process
Answering and directing Columbia Icefield and GVL phone calls and emails
Coordinating efforts to accommodate guest requests
Knowledge of Maestro, Expedia, Booking.com, Wizard
Maintaining cleanliness of GVL Lobby and Moraine Lounge and guest areas
Operate the point of sale system with accuracy and efficiency, the responsible handling of cash, credit cards, and cash out forms
Communicate with co-workers and management, forward observations and comments in a timely fashion
Uphold the high standard of environmental stewardship expected for all employees
Other duties as assigned
What skills and experience do you need for this job?:
Enjoy working autonomously and independently
Current Alberta Pro Serve Certification (Required)
Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
Previous cash handling, hotel front desk, hotel night auditing experience, assets
Guest service-oriented mindset and enjoys working in a team environment
Friendly, approachable, interactive nature
Ability to think outside the box with quick, thoughtful judgement and a positive attitude
Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
Able to lift 50 pounds (suitcases, laundry bags and mail)
Enjoy working with a team in a busy, fast-paced environment
Meet the grooming and appearance standards
Exceptional guest-service skills and a friendly, approachable, interactive nature
Seeking mature, energetic, dependable candidate that is self-motivated with little supervision
Very important: must be flexible to work mornings, evenings or night shifts as required
Meets the Pursuit grooming policies and standards
What will your work environment be like?:
This fun summer jobs runs from April 16 to October 15, 2024!
Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
Closing:
Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.