Metrolinx

Jasper Alberta Canada
$119,908 a year - Full-time
 

Job details
Pay
$119,908 a year
Job type
Full-time

Location
Canada

Benefits
Pulled from the full job description
Employee assistance program

Full job description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.

We support this commitment by providing:

Competitive Pension Plan
Employee learning & development programs and reimbursement
Recognition of prior Public Service for Vacation Entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up, lactations accommodation and childcare partnerships
Menopause Policy
Employee Resource Groups
Our Bus Operations East Office is looking for a Manager, Bus Operations to provide technical leadership and direction for the safe, reliable, and effective operation of a comprehensive Bus Transit network within the area of GO Transit jurisdiction to meet customer performance expectations of on-time and quality service.


What will I be doing?
Plans, implements, and manages the operation of the GO Transit Bus Network and any contracted services.
Manages the planning, justification, recruitment, and training of the resources required for all new bus services, enhancements, and bus rapid transit initiatives.
Ensures compliance to legislation related to environmental issues, Ministry of Transportation (MTO) requirements, employment standards, and the Occupational Health and Safety Act.
Manages the development of accessible bus services in accordance with corporate objectives.
Manages bus information systems to provide accurate and timely data pertaining to service delivery and planning activities.
Manages the operational aspects of service integration, fare integration, and intermodal transfers at various terminal locations.
Ensures that customer enquiries and complaints are tracked, investigated, and receive responses.
Develops, updates, and manages operational emergency response plans and activities.
Manages operational planning to ensure appropriate service levels that meet customer requirements.
Manages the effective and efficient delivery of driver safety and training programs.
Manages bus passenger transportation services and service planning activities to achieve operational improvements and service modifications as well as implementing new services, including BRT (Bus Rapid Transit).
Develops, reviews, and approves operating budgets related to Bus Operations.
Provides creative thought leadership with input from others to develop and deploy a strategic vision; connects and aligns projects with strategic corporate goals.
Directly supervises more than 15 employees and supervises a large department of over 100 staff members within the constraints of a unionized work force of bargaining unit and non-bargaining unit staff members through subordinate supervisors.
Manages daily bargaining unit issues and develops negotiation strategies (e.g. conducts and participates in the grievance, arbitration, and Collective Bargaining processes).
What Skills and Qualifications Do I Need?
Completion of a degree or diploma in Business Administration, or a related discipline or combination of education, training and experience deemed equivalent.
Demonstrated experience in providing leadership and direction in the operation of a comprehensive bus transit network.
Must possess a CZ license with good driving record.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.