Pursuit Collection
 
Jasper, AB
Full-time
 

Job details
Job type
Full-time

Location
Jasper, AB

Full job description
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

ROLE & RESPONSIBILITIES

Oversee all day-to-day operations and logistical organization while increasing sales and profitability
Consistently delivering exceptional guest service standards
Continue to drive guest and employee experiences
Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing exceptional service
Anticipate key issues and informational needs and discuss ongoing performance and functions that will enhance performance
Assist in monthly forecasting and reports and assist in the development, implementation and monitoring the budget to maximize revenues
Participate in the budgeting process – manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and minimize expense
Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy, speed, improved business practices and attract and retain superior talent
Make employees and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
Ability to manage all F&B and day to day operations within budgeted guidelines and to the highest standards
Establish strong partner-like relationship with F&B Shared Services while gaining knowledge of the company’s business, strategy, plans and performance of the Pursuit Collection F&B Operations
Interact with guests to obtain feedback on product quality and service level: review feedback from guests through social media and Guest Satisfaction Surveys and drive goals to increase scores
Recruitment, training, development, staff meetings, scheduling, and payroll submissions of all hourly employees
Assist with planning and execution of functions
Ordering, inventory, and stock taking along with ability for coding and remittance of all invoices through the inventory management system / Centerviews
Oversee the inventory management system daily maintenance
“Promise to Place” ensure sustainability and respect within the community
Maintain core standards as developed by F&B Shared Services

REQUIRED SKILLS & QUALIFICATIONS

3 years’ experience in the hospitality and travel industries
Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software and POS)
Up to date with food and beverage trends and best practices
Thrives in a fast paced and high energy work environment
Experience with best-in-class operating systems, training, staff development and the operational management of large and complex operations
Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff
Able to create “fellowship” through modelling our core values and best practices
Capable of inspiring teams to drive speed and performance within the organization
Experience with financial management and creating strong employee and guest satisfaction
Strong experience across a broad range of food and beverage activities, meetings/events and functions
About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

Join an inclusive, global team and make life-long connections

Enjoy free access to Pursuit attractions and 50% off for friends

Get discounts on hotel stays, dining, and retail

Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com .

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.