Pursuit Collection Columbia Icefield Skywalk Supervisor

Pursuit Collection
Jasper, AB
$20.50 an hour - Seasonal, Full-time

Job details

$20.50 an hour
Job type
Pulled from the full job description
Discounted or free food
Full job description
What will be your daily pursuit?:
As the Skywalk Supervisor you will work with the manager to create a positive environment for staff, ensure the attraction runs smoothly and help make lasting memories for each and every guest.

The starting salary for this position is $20.50 per hour.
What perks can you expect?:
$17.50/ day taxable benefit for housing and meals
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Support, coach, encourage and ensure that each member of the Skywalk team provides an interactive and professional guest experience, aiming above and beyond our guests’ expectations.
Coordinating and participating in the daily running of the Skywalk operation in addition to training, scheduling, recognition, and performance management duties – all with the best office view you could ask for!
Oversee the daily operations of the Skywalk experience when the manager is away.
Ensure a memorable and positive experience for our guests and staff through implementing and delivering the standard operating policies and procedures.
Act as leadership for the Skywalk Interpretive Guides, Skywalk Lead Hands, and Driver Guides while in the field.
Deliver an exceptional interpretive experience to our global clientele.
Stand in for the Manager and ‘own’ the attraction with a high level of consistency and guest experience.
Assist Skywalk Manager with tasks in a timely and detailed manner.
Have a great knowledge of our Interp department to provide support and assistance when needed to the department.
Answering guest reviews on Trip Advisor and Google. Being professional and thorough.
Other duties as assigned by your employer.
What skills and experience do you need for this job?:
Organization and time management skills are required.
A passion for making a difference for each guest and employee is the most important aspect of this position!
Must get excited at the idea of living and working in a remote (yet very social) environment.
Strong administrative skills and a Class 5 Canadian driver’s license (clean abstract) are required.
Previous supervisory, interpretive guiding experience preferred.
Guest service-oriented mindset and a passion for coaching and developing employee skills.
Ability to think on the fly and outside the box to solve problems with a positive attitude.
Seeking someone mature, energetic, dependable, and self-driven to lead the Skywalk team.
Ability to thrive and lead independently in a fast-paced, chaotic, high-pressure environment.
Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared to work in ALL weather conditions (snow, rain, wind, hail)
To honor our commitment to be “Always Honest” all employees must consent to a criminal record check.
Must meet and set a strong example for the company grooming and appearance standards.
Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
Standard First-Aid or higher an asset
What will your work environment be like?:
This fun summer job starts April 2 and runs until October 16, 2024!
Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
Equal Employment Opportunity Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.