Vantage Hotels
Jasper, AB
Full-time
 
 
Job details
Job type
Full-time

Location
Jasper, AB

Benefits
Pulled from the full job description
Dental care
Vision care

Full job description
Breathe in, Breathe out, there is nothing like being invigorated by fresh mountain air. Now, imagine if this is the place you call home!


Are you ready to embrace the mountain-kind lifestyle and bring your meaningful leadership to the Rockies? Vantage Hotels is searching for our newest people leader who has a strong connection to and appreciation for the lifestyle and pace of mountain communities.


If you have a passion for creating connections, building exceptional employee experiences, and love the vibrant rhythm of hospitality – WE WANT YOU!


This is your opportunity to make a true impact! As our People and Culture Manager, you will be the champion of our company culture across our three iconic mountain locations in Valemount, Jasper and Lake Louise. You will be a key member of the leadership circle, collaborating closely with senior executives to support our team and uphold our values.. Bringing passion, care, and coordination to everything from staff accommodations to driving culture-forward initiatives, this role offers a meaningful chance to invest in people, community, and a purpose-driven organization’s future.


We’re building something greater than ourselves, and we are looking for someone who is not only excited to join us, but ready to help shape what comes next.


Who We Are:

Our hospitality group oversees three exceptional hotels situated in top tourism destinations known for their natural beauty and popularity. Each hotel provides excellent amenities and services, ensuring guests enjoy a memorable stay. We are committed to providing exceptional experiences and supporting the lively tourism scenes in these beautiful locations across Alberta and B.C. With a team of 100 staff members across all departments, our goal is to create a welcoming second home for both our guests and team members.


What We Stand For:

Guided by our purpose to Inspire Connections, we aim to foster meaningful interactions that turn into lifelong memories. Our mission is to help guests and team members discover enriching experiences, all inspired by our core values:


Love it: Exemplify a caring culture by showing sincere kindness and compassion.

Own it: Take responsibility for your actions, understanding their impact on the company, guests, and peers.

Share it: Share your experiences with guests and team members, fostering unity and connection.

Solve it: Take an active role in problem-solving, employing innovation and collaboration to solve challenges.

Laugh: Find joy and fun in everyday moments.


What We Are Looking For:

The People and Culture Manager plays a vital role in cultivating a warm and engaging atmosphere throughout our three hotels. This role oversees all aspects of human resources, including recruitment, onboarding, training, employee relations, performance management, and compliance, while championing our values and daily consistent actions. The People and Culture Manager will ensure our team members feel valued, empowered, and inspired to deliver exceptional guest experiences. This role requires regular travel to all three properties, with each hotel being visited every two weeks.


What You Bring:

A Bachelor’s degree in Human Resources, Business Administration, Hospitality, Communication or a related field (or equivalent experience).
A minimum of 2 years in a people leadership role, preferably in hospitality or tourism.
Exceptional interpersonal skills, with strong emotional intelligence and a heart for hospitality.
Excellent communication skills focusing on empathy and clarity.
Proven ability to build and sustain a positive workplace culture aligned with organizational values.
Familiar with Alberta and British Columbia employment laws and regulations.
Valid driver’s license with a clean 5-year driver’s abstract and driving confidence for mountain winter conditions.
Comfortable with systems and software, eager to champion technology as a tool for improving processes and enhancing organizational effectiveness while upholding the Vantage Values (AI, HRIS, Cloud Based Systems, etc.).
Experience managing staff housing programs and career development initiatives is an asset.

Why We Are Right for YOU!

Vantage Hotels is a passionate team dedicated to creating meaningful relationships and connecting people to impactful experiences. We truly value kindness, innovation and joy in the workplace. In addition to our incredible team spirit, we also offer:

Comprehensive Benefits coverage (Health, Dental, Vision?)
Competitive Wage
Professional development opportunities
Access to a mountain lifestyle with perks from our community partners

What You’ll Do:

Culture & Engagement

Lead initiatives that embed our purpose, vision, mission and values into daily operations.
Design and implement team events, recognition programs, and engagement strategies that make work meaningful and fun.
Build trust through feedback programs, townhalls, and 1:1 meetings to ensure employees feel heard and valued.
Be a culture role model - actively listen, celebrate wins, and encourage collaboration and engagement.
Champion equal opportunity across all properties.
Recruitment, Onboarding & Benefits

Oversee full-cycle recruitment for all departments, ensuring culture fit and operational alignment.
Implement a creative recruitment strategy to attract and retain the right people and capitalize on community and post-secondary partnerships where possible.
Develop and deliver immersive onboarding experiences tailored to our organization and the uniqueness of each property.
Manage benefits programs, oversee administration, communicate clearly and advocate for employee needs and program enhancements.
Housing

Oversee staff housing programs for employees at all three properties, ensuring accommodations are safe, comfortable, and conducive to a positive living experience.
Coordinate with property managers to address housing maintenance, allocation, and compliance with local regulations.
Implement and enforce policies for fair housing assignments, resolving conflicts or concerns with empathy and fairness.
Performance & Employee Relations

Support leaders in conducting performance evaluations, ensuring clear feedback and goals to set employees up for success and maintain alignment with the guiding principles of the organization.
Support the performance management process when required, assisting with coaching conversations and disciplinary action.
Address employee concerns with empathy and fairness, upholding a respectful workplace.
Training & Development

Design and deliver training that equips each team with the skills and understanding of expectations within their departments and locations. (e.g., customer service, food safety, etc.).
Routinely review and improve upon existing training initiatives using feedback and performance data.
Create career pathways, mentoring, and cross-training to help team members thrive.
Compliance & Safety

Ensure compliance with labour laws (Alberta & BC), HR policies, and Health & Safety standards.
Conduct regular audits and stay ahead of legislative changes.
Ensure employees and managers are trained as required in safety protocols, such as emergency procedures, evacuations, and ensuring compliance and awareness.
Maintain accurate records of safety incidents, investigations, and training, reporting to regulatory bodies as required.
Reporting & Strategy

Partner with the executive team and department heads to align HR strategies with business goals, ensuring a cohesive approach to culture and operations.
Track key HR metrics (e.g., retention, engagement, training).
Provide strategic insights to leadership and help align people priorities with business goals.

Location and Travel

Based in either Valemount, BC or Jasper, AB the role requires regular visits to each hotel, located 120 km and 320 km from the central property, totalling approximately 880 km of round-trip travel. Candidates must be willing and comfortable with driving in winter conditions to ensure consistent engagement with all teams. This role will have access to a company vehicle to utilize for work related travel.


Ready to lead with purpose? Join us in shaping a team where people come first, relationships matter, and every voice is heard. Apply now and help us build something special.