Sunwapta Falls Rocky Mountain Lodge Gift Shop Sales Associate

Jasper, AB
Full-time, Temporary, Contract
$15 - $18 an hour
WE ARE HIRING FOR 2020 AND ANTICIPATE OPENING IN MAY. We are keeping an eye on COVID crisis, but in the mean time we are scheduled to open May 14, 2020.
Why Apply?
Everyone has the Canadian Rockies on their bucket list! This is your chance to move to Jasper National Park this summer where you will learn, earn, explore amazing places with awesome new friends and save money for your next adventure in the fall!
Sunwapta is a semi-remote Mountain Lodge located 53km south of downtown Jasper. It’s a very unique experience in that all 45 of our staff live on property in inexpensive staff housing at under $150/m. There is an unparalleled sense of family.
The lodge features both cabin and lodge style accommodations catering to mid - upper end clientele. We have won consumer rating awards from both TripAdvisor and We are ranked #4 on TripAdvisor for Jasper, have a rating of 8 on, 4.2 on Google reviews, and 4.4 as an employer on Indeed. The restaurant has won TripAdvisor's Certificate of Excellence for many years : )
We are open from May to October, so it's the perfect time to explore the Rockies, learn new skills, bank some money and be ready for fall.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
What is a sales associate – What does he/she do?
Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.
Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals and work well in a team.
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customer needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Sales Associate skills
- Proven work experience as a Retail Sales associate, or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English, Basic Math skills
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
Apply today and let's get the conversation started!
Job Types: Full-time, Temporary, Contract
Salary: $15.00 to $18.00 /hour

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