Jasper National Park Jobs
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Pine Bungalows Front Desk Agent
Pine Bungalows - Jasper, AB $16 an hour Front Desk Agent Start Date – April/May 2019 (full time – seasonal) Pine Bungalows – Jasper, AB Pine Bungalows is hiring for the upcoming Summer 2019 season. Are you a hospitality professional seeking an opportunity to work at an iconic Canadian destination? Are you outgoing, conscientious and friendly? Do you enjoy working with a dynamic team, providing exceptional guest service and Experiences? If yes, we would like to work with you. Property Overview: Founded in 1936, with 82 years in operation, Pine Bungalows is a unique property of 72 individual cabins & a Conference Centre located on the banks of the Athabasca River. Each of our cabins has their own character and charm which entices guests to return year after year. Our guests can enjoy cozy lodging and a peaceful, inspiring environment. Pine Bungalows is located just minutes from downtown Jasper and guests can find all the amenities they need during their stay with us. Summary of Responsibilities: Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following: Consistently offer professional and friendly service Welcome and register arriving guests Respond to any and all guest enquiries Process telephone calls and manage reservations Provide guests with information on hotel facilities, services and local attractions and activities Follow departments policies and procedures Follow all safety policies Process guest departures, calculate charges and receive payment Balance cash Work with minimal supervision Clerical duties as required Perform light housekeeping and cleaning Qualifications: Proficiency in English (verbal and written), second language an asset Proficient at printing and writing in English Previous customer related experience preferred Computer literate in Microsoft Window applications an asset Must be able to type 25 words per minute Must possess a professional presentation Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Shifts: Full Time 40 hours/week based on seasonal demand. Shift work – Day, Evening, Weekend Two consistent regular days off are almost always provided Wage: $16+/hr based on experience Performance and Pay review at 1 & 3 months Staff Accommodation: Staff Accommodation is available $15/day during operating season Of the daily accommodation rate of $15/day - $5/day will be banked and returned as end of season BONUS if employee completes duration of employment agreement Physical Aspects of the Position (include but are not limited to): Frequent standing and walking through shift Occasional kneeling, pushing, pulling, lifting Must be able to carry and lift loads of up to 50lbs on a regular basis Occasional ascending or descending ladders, stairs and ramps Visa Requirements: Must be legally eligible to work in Canada. We are unable to assist candidates in obtaining Canadian work authorization Pine Bungalows is an Equal Opportunity Employer and we value diversity within our workplace Job Type: Full-time Salary: $16.00 /hour