Future CPA Inc.
Canada•Remote
$50,000–$60,000 a year - Full-time
 
Job details
Pay
$50,000–$60,000 a year
Job type
Full-time

Full job description
Role Overview

As the Senior Bookkeeping Manager (Super-Manager), you will:

Oversee all client managers and their teams
Set standards for workflows, reporting quality, and client experience
Act as the final escalation point for complex technical or operational issues
Report directly to the partners and contribute to strategic decisions for scaling the business
This is a rare opportunity to shape the future of a growing accounting operation while working 100% remotely.

Key Responsibilities

Supervise, mentor, and hold accountable client managers overseeing multiple bookkeepers
Build team capacity and succession plans as the client base grows
Develop and enforce SOPs for bookkeeping, reconciliation, reporting, and client communications
Analyze performance (KPIs, profitability, team efficiency) and report to partners
Review monthly/quarterly deliverables from client managers for accuracy and completeness
Resolve escalated issues related to reconciliations, multi-entity accounting, inventory/COGS tracking, and sales tax compliance
Maintain high service standards across all client portfolios
Identify process gaps and implement automation tools (QBO/Xero optimizations, Dext, A2X, etc.)
Lead continuous improvement initiatives to reduce errors and improve turnaround time
Stay ahead of industry trends in bookkeeping and implement best practices
Qualifications

CPA (Chartered Professinal Accountant)/ CPB (Certified Professional Bookkeeper) designation required (or in final stages of completion) CPB Preferred
5+ years of bookkeeping experience (experience with Shopify, Amazon, or other e-commerce platforms preferred)
2+ years managing managers or leading multi-layered teams
Advanced knowledge of QBO, A2X, Dext/Hubdoc, and payment platform reconciliations
Strong understanding of GST/HST/PST compliance (and US sales tax an asset)
Exceptional communication skills and ability to lead a fully remote workforce
Experience scaling teams and implementing operational KPIs
Key Attributes We Value

Big-Picture Thinker: Looks beyond day-to-day tasks to scale operations strategically
People Leader: Skilled at coaching client managers and building high-performing teams
Process Builder: Loves creating and enforcing systems that drive consistency
Client-Focused: Ensures an excellent experience across a diverse portfolio of clients
Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Application question(s):

How many years of full-cycle bookkeeping experience do you have?
Do you have experience bookkeeping for Shopify, Amazon, or other e-commerce businesses?
You discover during a review that a client manager has consistently missed deadlines for two months. How would you address this issue while maintaining client satisfaction and team morale?
(Short written response — this helps filter for leadership and communication style)

This is a fully remote position with flexible hours, but you must be available for core hours in Pacific Time (PST). Are you comfortable with this?
Experience:

Bookkeeping: 2 years (required)
Licence/Certification:

Certified Bookkeeper (required)
Chartered Professional Accountant (preferred)
Location:

Canada (required)
Work Location: Remote