FAIRMONT
 
1 Old Lodge Rd, Jasper, AB
From $15.74 an hour - Full-time
Job details


Salary
From $15.74 an hour
Job type
Full-time
Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.


Job Description

Host/Hostess

As a Host/Hostess with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

Rate of Pay: Starting at $15.74 per hour. Full rate after one year is $16.77 per hour.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:

Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer a professional, friendly greeting and engaging service
Follow outlet policies, procedures and service standards
Coordinate seating and flipping tables
Understand the Server and Busperson’s tasks in the outlet and provide assistance as required
Understand shift end reports in the outlet and the POS system
Escort guests to their tables
Organize reservations on a daily basis using Open Table reservation system
Assist guests regarding food and beverage menu items in an informative and helpful way
Perform opening, cleaning and closing duties
Have knowledge of all menu items, garnishes, contents and preparation methods
Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
Follow all safety and sanitation policies when handling food and beverage
Coordinate wait lists and maximize seating arrangements during peak periods
Other duties as assigned

Qualifications

Your experience and skills include:

Previous guest facing customer service experience required in the last 3 years
Food and beverage or retail experience.
Pro Serve certificate required
Previous Point of Sale System experience an asset
Open Table experience an asset
Self‑motivated, with the ability to make effective decisions
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to Marmot Basin Ski Resort in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Sitting: 0-1 hr/day
Walking: 6-10 hr/day
Standing: 6-10 hr/day
Bending/reaching: 4-6 hr/day
Pushing/pushing: 4-6 hr/day
Physical effort: required to life up to 30 lbs
Environmental stress: busy atmosphere

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS