FAIRMONT Head Houseperson

Jasper, AB
$19.61 an hour - Permanent

Housekeeping Head Houseperson (Full Time Permanent)

At Fairmont Jasper Park Lodge, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Housekeeping Head Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

Rate of Pay: Starting at $17.17 per hour. Full rate after one year is $19.61 per hour.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:

Assist in all daily duties of the Housekeeping Department
Provide daily supervision of housekeeping housepersons
Provide on-going training and support to the housekeeping housepersons
An expert in the technical side of the position including internet, telephone and on-command related troubleshooting
Coordinate with Housekeeping Leadership team in regards to scheduling, task assignments, and projects
Maintain cleanliness and maintenance of housekeeping vehicles through weekly inspections
Maintain cleanliness and organization at the furniture storage compound
Perform monthly inventory and daily control of housekeeping equipment and furniture
Support employee performance reviews in conjunction with Director of Housekeeping
Ensure execution of daily task sheets by all housepersons in an effective and productive manner
Ensure monthly productivity targets are met
Demonstrate, train and deliver service excellence to all guests
Maintain positive work environment through effective leadership
Other housekeeping duties as assigned
Vacuum repairs/maintenance as required
Perform Cot/crib maintenance monthly
Your experience and skills include:

Previous housekeeping experience required
Proven leadership ability required
Previous supervisory experience an asset
Must be flexible and able to work various shifts
Must be in good physical condition
Must have good verbal and written communication skills
Strong knowledge of the property
Must be able to work under pressure and prioritize duties
Must be organized and able to effectively delegate duties
Must possess a valid Alberta Drivers License

Your team and working environment:

Standing: 6-8 hrs/day
Sitting: 0-2 hrs/day
Walking: 6-8 hrs/day
Bending/reaching: 4-6 hrs/day
Pushing/pulling: 2-4 hrs/day
Physical effort: moderate, does not lift more than 50 lbs (23kgs)
Visual effort: moderate, detail oriented
Environmental stress: high - chemical use, responding to a variety of guest calls
Fast-paced, upscale, luxury hotel
Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. 

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