CMH Heli-Skiing
 
Alberta
CMH Heli-Skiing
Alberta

Location
Alberta

Benefits
Pulled from the full job description
Paid time off
Vision care
Dental care
Employee assistance program
Disability insurance
RRSP match

Full job description
Year Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:
Safety as a cornerstone.
Share our passion - every day.
Always act with integrity.
We work as a team.
Aim for best.
Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
The opportunity to build lifelong friendships with staff and guests from around the world.
Working for a company that stands behind its mission, vision, and values.
An inclusive and rewarding company culture where employees are valued and supported.
Explore and work at a world-class mountain destination.
Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.
Work with hospitality professionals that take pride in providing a high-end guest experience.
An opportunity to grow and learn in a work environment that promotes feedback and development.
Discounts with brand partners and on CMH merchandise.
Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.

Position Title: Manager, Global Sales

Business Unit or Department: Alterra Experiences Division (CMH and Mike Wiegele Heli-Skiing)

Title Position Reports to: Vice President, Global Sales

Location (if applicable): Banff, AB

FLSA Status: Exempt

Job Status: Year-round

Date of last Review: October 2025

COLLABORATION |AUTHENTICITY | PURPOSE | EMPOWERMENT

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

Alterra Experiences division is an operating unit of Alterra Mountain Company. The Experiences division is dedicated to building Alterra's adventure hospitality operations and maximizing the impact of bringing together the world's two largest heli-skiing businesses - CMH Heli-Skiing & Summer Adventures ("CMH") & Mike Wiegele Helicopter Skiing ("MWHS"). The Experiences team structure ensures operational focus, while providing shared services functionality supporting growth of both CMH & MWHS.

CMH - With 60 years of experience, CMH has evolved into the world's largest Heli-Skiing and Heli-Hiking company, operating 11 lodges in the winter and 3 in the summer throughout British Columbia, Canada. The business's central office is in Banff, Alberta, Canada.

MWHS - has 50+ years of experience and operates the first and only heli-ski village resort. Located in Blue River, BC MWHS features 22 exclusive log chalet accommodations plus village amenities, and provides access to more than 1.5 million acres of terrain and over 100 peaks.

WHAT WE OFFER
Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
Generous discounts on outdoor gear, apparel etc.
Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP and more
RRSP plan with company match

For information on Alterra Mountain Company's Social Responsibility work, please see our webpage at https://www.alterramtn.co/impact. Among other resources, Alterra has a slate of Employee Resource Groups to support our workforce.

POSITION SUMMARY

Alterra Experiences division is looking for a strategic and results-driven Manager, Global Sales, to support our company's high performing, commission-based outside sales team. Working with the Sales and Marketing leaders, the Manager will be responsible for driving sales through our dedicated sales agents and representatives, expanding market presence, leading accountability and driving innovation.

This role requires a strong leader with a proven track record of managing high performing teams, driving lead generation and capture, and working productively with internal and external stakeholders. The Manager will work closely with the VP, Global Sales and other senior leaders to translate company goals into actionable plans, leveraging data, market insights, and customer feedback to inform decision-making.

The ideal candidate brings exceptional leadership skills, self-motivation and a guest-first mindset. They will play a central role in shaping our product and pricing strategy, optimizing performance, and building a high-impact global sales organization to support the company's next phase of growth.

ESSENTIAL DUTIES & ACCOUNTABILITIES
Sales Leadership & Strategy
Accountable for commissionable sales results, optimizing close rate and ensuring team identifies and proactively closes leads.
Develop and execute global sales strategies to meet and exceed revenue targets.
Lead, coach, and motivate a geographically dispersed commissionable sales team.
Establish clear KPIs and performance metrics for individual and team success.
Collaborate with the revenue management team on pricing, promotion strategies and custom booking requests.
Team Management
Recruit, onboard, and train new sales representatives and agents.
Conduct regular performance reviews and provide ongoing support and development.
Foster a culture of accountability, collaboration, and high performance.
Market Expansion
Identify and pursue new market opportunities and strategic partnerships in underrepresented regions.
Analyze market trends and customer insights to inform sales tactics.
Represent CMH and MWHS at industry events, trade shows, and presentations.
Sales Operations
Oversee CRM usage and ensure accurate pipeline and forecasting data.
Collaborate with marketing to align campaigns with sales initiatives.
Monitor commission structures and ensure timely and accurate payouts.
Lead the ongoing development and enhancement of the Outside Sales reservation portal.
Industry and Guest Relationship Management
Build and maintain effective professional relationships with key stakeholders within the business and ski/luxury tourism industry.
Ensure exceptional guest experience throughout the sales cycle.

Minimum Qualifications
Bachelor's degree in a related field.
10+ years of leadership experience with sales and guest service.
Experience selling in the ski, travel, or luxury tourism industries.
Experience with CRM programs and other associated sales software platforms.
Proven track record of driving exponential growth year over year in a related field.
Valid driver's license with clean driver's abstract.

Application Deadline: This position is open and still accepting applications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Alterra Mountain Company and its affiliates are equal opportunity employers.