ACCOR Jasper Park Lodge
 
Jasper, AB
Permanent, Full-time
 

Job details
Job type
Permanent
Full-time

Location
Jasper, AB

Full job description
Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!


Job Description

Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guest at Fairmont Jasper Park Lodge. As the Assistant Laundry Manager, your care and attention to detail in our laundry operation will ensure exceptional standards for our hotel lines - you will take pride in the role you play facilitating a memorable guest stay.

What you will be doing:

Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Follow departmental policies, procedures, and service standards
Ensure the upkeep of all Laundry/Valet areas in respect to complete care, cleanliness and maintenance
Train and supervise all employees within Laundry/Valet department
Work with employees on a daily basis to upgrade skills and decision making
Monitor health and safety regulations and W.H.I.M.S. training
Active supporter of hotel committees
Ensure all equipment within the department is maintained and is in good working order
General office administration, which includes town contracts, payroll, scheduling, ordering supplies and inventory control
Performance evaluation of all Laundry/Valet colleagues
Conduct and follow up on monthly communication meetings
Ensure all areas of food & beverage, housekeeping and linen closets are stocked and maintained
Ensure guest requests are dealt with in a timely manner
Assume the operations in the absence of the Laundry Manager
Adhere to the hotels vehicle handling and safety policies while driving hotel and guests' vehicles
Follow policies, procedures and service standards
Other duties as assigned

Qualifications

Your experience and skills include:

Previous supervisory experience required
Laundry experiences an asset
Valid Alberta driver’s license required, ability to drive standard vehicle an asset
Able to work flexible hours over a 24-hour period
Strong problem-solving skills with the ability to make decisions
Must be in good physical condition
Excellent communication and organizational skills
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervisor
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com