Indigo Park Canada
 
Alberta
$55,000–$60,000 a year - Full-time
 
Job details
Pay
$55,000–$60,000 a year
Job type
Full-time
Shift and schedule
Weekends as needed
Day shift
Monday to Friday

Location
Alberta

Full job description
Area Manager (Full time/Permanent)

Indigo Park is looking for an Area Manager in Edmonton. The Area Manager will be responsible for the coordination and day-to-day management of all functions (staffing, equipment, overall operations). The Area Manager supports senior management in the budget development process and manages programs to ensure the successful development, maintenance and enhancement of client / customer relationships.

Why Join Indigo?

We believe in recognizing and rewarding excellent performance
We believe in employee empowerment
We believe that diversity is a means for success
What Would You Be Doing?

Administration

Manage the parking locations under his/her responsibility, under our mandate as set out in management, or lease agreement
Ensure that the needs of each client are met promptly, and with a high degree of accuracy
Manage all internal/external policies for each location
Manage all service contracts related to each parking location, under his/her responsibility
Assist General Manager and Operations Manager with the annual budgets for each parking location
Attend client meetings with Operations Manager and General Manager
Review monthly revenue reports with Operations Manager
Prepare purchase orders and approve invoices for each parking location
Conduct regular, rate surveys to ensure each location remains competitive
Manage all personal injury, and damage claims for each parking location under his/her responsibility
Ensure that Accounting Dept has all necessary information (on time) to prepare client invoices for labor and management services
Operations

Establish, and maintain proper operational procedures (Operations Manual) for each location
Analyze each operation with a focus on improving service and efficiency
Coordinate with Supervisors daily, to ensure proper operation of each location
Assist Operations Manager and General Manager to maximize overall revenues for each location
Establish and maintain proper staffing levels for each location
Conduct regular, on-site training of staff, to ensure all internal/external policies are being adhered to (uniform, lot conditions, customer service, etc…)
Coordinate with Supervisors for regular lot audits (revenue and operational)
Coordinate with Supervisors (and Operations Manager) the annual distribution of client hangtags
Manage A/R (with help from service coordinator) for each location
Human Resources

Manage and Supervise the daily activities of the Supervisors
Ensure that hiring policies are followed for each employee
Review with Operations Manager all terminations for field staff, and ensure prior approval from General Manager
Conduct annual performance reviews of Supervisors, and semi-annual reviews of field staff
Conduct interviews on regular basis, for current and future staffing requirements
Take disciplinary measures when and where required, with staff
Approve and submit all payroll for field staff
What Are We Looking For?

College diploma and / or a minimum of 3 years operational and management experience
Demonstrated ability to understand and report on P & L statements
Proven customer relations experience
Excellent verbal and written communication skills
Strong business and operational acumen
Excellent interpersonal skills
Strong analytical skills
Strong skills in Excel and PowerPoint
Ability to learn on the job
The ideal candidate should be available from Monday to Friday during the day and occasionally evenings and weekends when required.

Indigo Park Canada is the leading provider of parking, transportation, logistical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.