Jasper, AB
Permanent

Outlet Server
As an Outlet Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".
Summary of Responsibilities:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Follow departmental policies, procedures and service standards
Assist guests regarding menu items in an informative and helpful way
Project a pleasant and positive professional image to guests at all times
Sell and up-sell menu and beverage items in a positive, professional manner
Have full knowledge of all menu items, garnishes, contents and preparation methods
Have full knowledge of beverage lists and promotions
Deliver and present food items to guest tables
Process guest checks in a timely and efficient manner
Bus and re-set tables
Perform opening, cleaning and closing duties
Report any irregularities or comments from guests
Follow all safety and sanitation policies when handling food and beverage
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Other duties as assigned
Qualifications:

1 year a-la-carte serving experience required
Successful completion of Food and Beverage test required
Pro Serve certification required
SilverWare POS experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Sitting: 0-1 hr/day
Walking: 6-8 hr/day
Standing: 6-8 hr/day
Bending/Reaching: 4-6 hr/day
Pushing/pulling: 4-6 hr/day
Physical Effort: required to lift up to 50 lbs
Environmental Stress: busy atmosphere
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit https://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!



ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!