Rocky Mountain Collective
600 Patricia St, Jasper, AB
$19 an hour - Temporary, Part-time, Seasonal
 
Job details
Pay
$19 an hour
Job type
Temporary
Seasonal
Part-time
Shift and schedule
Evening shift
Every Weekend
Monday to Friday
Holidays

Location
600 Patricia St, Jasper, AB

Full job description
Job Description: Keyholder

Location: Jasper, AB (Applicants must already have accommodations in Jasper, as we do not offer staff housing.)

Position Type: Part-Time/Seasonal

Overview

As a Keyholder at Rocky Mountain Collective (RMC), you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and maintaining compliance with AGLC regulations. This role combines advanced customer service duties with leadership responsibilities, including opening and closing the store independently.

Key Responsibilities

Store Operations & Leadership

Open and close the store, ensuring all procedures are followed accurately.
Prepare the store for daily operations, including setting up POS stations, stocking products, and ensuring cleanliness.
Verify and sign off on all shift duties before closing.
Handle customer inquiries, complaints, and resolve issues professionally.
Organize shift replacements when necessary (e.g., sick calls).
Customer Service & Sales

Serve as the face of RMC, providing knowledgeable, courteous, and professional service.
Accurately process customer transactions and ensure proper product labeling.
Educate customers on cannabis products and promote sales using effective techniques.
Inventory & Compliance

Complete semi-daily cannabis inventory checks and assist with month-end inventory.
Process product transfers and maintain accurate inventory records.
Ensure all products are properly labeled, displayed, and secured.
Follow AGLC compliance protocols, including ID verification, secure cash handling, and locked display cases.
Health & Safety

Conduct regular store walkthroughs to identify and address hazards (e.g., wet floors, icy entrances).
Maintain a clean, organized, and hazard-free environment.
Additional Duties

Assist with weekly order preparation, processing, and stocking new inventory.
Support supervisors and management with assigned tasks.
Complete accurate cash-outs and prepare daily deposits.
Requirements

Previous cannabis industry experience with strong product knowledge.
Comfortable working and closing the store alone.
Reliable, detail-oriented, and able to multitask in a fast-paced environment.
Must comply with all AGLC regulations and company policies.
This role may require additional duties as assigned by management.

Job Types: Part-time, Seasonal

Pay: $19.00 per hour

Schedule:

Evening shift
Every Weekend
Holidays
Monday to Friday
Education:

Secondary School (preferred)
Work Location: In person