Post Hotel & Spa Alberta From $20 an hour - Full-time Job details Pay From $20 an hour Job type Full-time Shift and schedule 8 hour shift Overtime Weekends as needed Location Alberta Benefits Pulled from the full job description Casual dress Company events Discounted or free food Extended health care On-site parking Paid time off Store discount Full job description Company Overview The Post Hotel & Spa, nestled in the breathtaking Canadian Rockies at Lake Louise, is part of the prestigious Canadian Rocky Mountain Resorts family. Known for its luxurious accommodations and award-winning wine cellar, the hotel offers an exceptional experience for food and wine lovers, alongside a range of recreational activities. Position Overview: As a Food and Beverage Supervisor at Post Hotel & Spa, you will play a vital role in overseeing the daily operations of our dining establishments. This position involves leading and mentoring the front-of-house team, ensuring exceptional service standards, and collaborating with various departments to create memorable guest experiences. Duties and Responsibilities: · Supervise and guide the front-of-house staff, including servers and support roles, to ensure smooth and efficient operations. · Train, mentor, and motivate team members to deliver exceptional service and create personalized guest experiences. · Monitor and maintain the highest standards of service, cleanliness, and presentation in the dining areas. · Assist in the development and implementation of service standards, protocols, and procedures to enhance operational efficiency and guest satisfaction. · Collaborate with the culinary team to ensure seamless communication, timely delivery of orders, and proper food presentation. · Engage with guests, gather feedback, and proactively address inquiries, concerns, and special requests to ensure outstanding dining experiences. · Coordinate with other departments, including front desk, housekeeping, and events, to ensure seamless operations and exceptional guest experiences. · Assist in the management of inventory, including tracking and maintaining adequate supplies. Qualifications · Minimum of 2 years of supervisory experience in a luxury hotel or fine dining establishment. · Strong leadership and interpersonal skills, with the ability to motivate and guide a team. · Excellent communication and problem-solving abilities. · In-depth knowledge of food and beverage service standards and culinary trends. · Familiarity with Relais & Chateaux standards is a plus. · Flexibility to work any shift, weekends, and holidays in a fast-paced environment. · Relevant certifications in hospitality or culinary arts are advantageous. Job Type: Full-time Pay: From $20.00 per hour Additional pay: Overtime pay Tips Benefits: Casual dress Company events Discounted or free food Extended health care On-site parking Paid time off Store discount Flexible language requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Overtime Weekends as needed Application question(s): Are you able to relocate to Lake Louise, Alberta for this role? (staff housing available) Experience: Supervising: 1 year (required) Hospitality: 1 year (required) Restaurant: 1 year (required) Work Location: In person
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