Parks Canada
 
Jasper, AB
$30.66–$33.28 an hour - Part-time, Full-time
 

Job details
Pay
$30.66–$33.28 an hour
Job type
Part-time
Full-time
Shift and schedule
Overtime
Weekends as needed
Holidays

Location
Jasper, AB

Full job description
Parks Canada
Jasper National Park of Canada (Alberta)
GS-PRC-05
Anticipatory Term Positions - from May 2025 to October 2025
$30.66 to $33.28 per hour
Experience Canada by joining Parks Canada!

Closing date: 20 March 2025 - 23:59, Pacific Time

Who can apply: Persons employed or residing in Jasper, Alberta and within a 125-kilometer radius of Jasper, Alberta who have a legal status to work in Canada.
Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Apply online

Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

No cover letter required – Respond to questions in the on-line application.

We will only accept on-line applications received via the jobs.gc.ca site.

*** NOTE: When submitting your application to this selection process, you will
be required to answer screening questions to demonstrate how you meet the
Essential Qualifications (Education and all Essential Experiences) as well as any Asset Qualifications (if applicable).

Applicants must clearly demonstrate how they meet the Education and Experience factors listed in the Essential Qualifications when responding to the questions in the on-line application. Applicants must clearly demonstrate how they meet these factors by providing concrete examples with significant details to explain WHEN, WHERE and HOW you meet each factor. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described when responding to the questions in the on-line application.
Failure to clearly demonstrate how you meet the Education and Experience factors when responding to the questions in the on-line application, may result in the rejection of your application.

Duties
Parks Canada is seeking motivated individuals who enjoy the challenges of a fast-paced work environment. The dispatch coverage area includes Jasper as well as more than 40other national parks and historic sites across the country. We are looking for individuals with the ability to work calmly and effectively under the pressures of competing work demands, to deal with emergencies and to work shifts including nights, holidays and weekends. Dispatching requires a high degree of precision and accuracy to record and relay information to and from a variety of sources.
Given the nature and scope of this work, strong oral and written communication in English is essential for all positions and additionally strong oral and written communication in French is needed for bilingual positions. For emergency radiotelephone communication, the ability to speak in a calm, clear, regular and understandable manner is imperative.

Work environment
Jasper Dispatch is a 911 emergency call centre for Jasper national park. Known as the ‘first’ first responders, emergency dispatchers are the crucial communications link between our visitors and the professionals who keep people safe and protect the animals and environment for future generations.
After intensive training, your job will be to gather critical information about emergencies, then relay it to the personnel you will dispatch to the scene. You will be expected to follow established procedures and protocols to get the right people, to the right place, at the right time. You will also play a key role in ensuring occupational health and safety for park wardens, mountain rescue specialists, wildlife officers, highway equipment operators, researchers, and other Parks Canada team members. Additionally, you will help our guests by directing their queries, questions, and comments to the appropriate experts.

Intent of the process
This process will be used to create a list of qualified candidates to staff positions with various tenures (temporary, full-time, part-time) in Jasper National Park.

Positions to be filled: Number to be determined

Information you must provide
Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
Successful completion of secondary school or an acceptable combination of education, training, and experience.

Degree equivalency

EXPERIENCE
Working effectively alone and within a team;
Adhering strictly to protocols, procedure, and policies;
Dealing with the public and providing accurate advice and information;
Working with computers and various software;
General administrative tasks, such as updating and maintaining operational manuals, communication logs, databases, and reports.
If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
ADDITIONAL EXPERIENCE
Emergency Medical, Fire and/or Police Dispatch Certification.
Previous radio operator, emergency services, or public safety answering service experience.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English essential and/or Bilingual - Imperative (-B/-B)

Information on language requirements

KNOWLEDGE
Knowledge of visitor safety, wildlife conflict, law enforcement, and other emergency procedures;
Knowledge of Jasper national park geography.
ABILITIES
Adaptability – Adapting to work effectively in dynamic situations, and with diverse individuals and groups. To work calmly and effectively in a fast paced, protocol-based work environment;
Analytical Thinking – Analyzing and synthesizing information, to understand issues, identify options and to efficiently and accurately record information, prepare logs, records and reports using word processing and spreadsheet software;
Client Focus – Providing service excellence to internal and/or external clients information in high-stress situations;
Initiative – Dealing with situations and issues proactively and persistently while managing competing demands;
Communicates effectively orally;
Communicates effectively in writing.
PERSONAL SUITABILITY
Exercises sound judgment;
Strives for excellence;
Makes things happen;
Takes responsibility;
Teamwork – Working collaboratively with others in a team environment.
The following may be applied / assessed at a later date (may be needed for the job)
OPERATIONAL REQUIREMENTS
You must be willing to work overtime.
You will be required to work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled by your delegated manager.
You are required to undergo and meet requirements for a pre-placement and periodic health evaluation as outlined in Parks Canada Occupational Health Monitoring Program.
You may be required to wear a uniform while performing your duties. In this case, Parks Canada will provide you with the uniforms you require in accordance with the Parks Canada Uniform Policy.
Conditions of employment
Secret security clearance - This position requires a Secret security level. You are required to obtain and maintain this security level throughout this employment at Parks Canada Agency.

Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2024).

To encourage workforce diversity, consideration may be given to candidates who self-declare as belonging to one of the following employment equity groups: Indigenous, visible minorities, people with disabilities, and women.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons are entitled to participate in the appointment process in the official language of their choice.

Travel cost for individuals who are not Federal Public Servants will not be covered.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

We thank all those who apply. Only those selected for further consideration will be contacted.