Fairmont Jasper Park Lodge Orso General Manager

1 Old Lodge Rd, Jasper, AB
Fairmont Jasper Park Lodge
1 Old Lodge Rd, Jasper, AB
Job details

Job type

1 Old Lodge Rd, Jasper, AB

Full job description
Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.

Job Description

As a General Manager of the Orso, and Great hall you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service. This position will be responsible for the effective and efficient day-to-day operation of a fast paced premier dining establishment.

Summary of Responsibilities:
Reporting to the Assistant Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Responsible for the service excellence and efficient day to day operation
Oversee the recruitment, mentorship and development of department leaders, and employees
Actively coach all employees to ensure that superior guest service is the primary focus
Participate in monthly forecasting and month end commentary
Assume responsibility for cleanliness, repair and maintenance, reporting any deficiencies as required
Conduct scheduled monthly departmental meetings
Recognize and correct guest service issues throughout an established presence on the floor and respond to guest concerns, quickly and professionally
Analyze data and trends to create strategies for improvement, while being innovative and upholding the Fairmont standards
Involved in ongoing food/beverage menu development and educating colleagues
Ensure accurate bi-weekly payroll for employees and leaders, while maintaining an accurate vacation schedule
Ensure par stock levels by calculating inventory, ordering and retrieving supplies.
Develop and implement cost saving and profit enhancing measures
Create promotions and recommend price adjustments based on market trends, quarterly competitive analysis and product sales mix
To develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health & Safety standards
To liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
Attend and contribute to all food & beverage cross departmental meetings
Maintain the strictest confidentiality at all times on all matters pertaining to management, staff and any associated food and beverage matters
Assist in coverage/oversight of seasonal outlets as required
Supports all Fairmont Hotel & Resort initiatives
Perform other duties as directed by the Director of Food & Beverage or Hotel Management



Minimum five years of senior experience in Food & Beverage Management
Strong beverage, culinary and wine knowledge required
“Proserve” Certified
Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs
Minimum of one year experience in a high volume bar setting, preferably in a full service four or five diamond property is a strong asset but not required
Experience with Silverware is preferred
Post-secondary degree in Hospitality or Food and Beverage Management an asset
Knowledge of Fairmont Hotels Profile Plus, Birchstreet, Watson, Avero – all regarded as helpful assets
Must have strong, proven leadership qualities and management skills including effective staff scheduling
Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination
Proven track record of strong financial and cost control knowledge and applications are required
Results oriented with the ability to be flexible, work well under pressure and be accountable to make sound thoughtful business decisions
Highly organized individual with the ability to handle numerous tasks at one time
Ability to delegate tasks to team members and facilitate their completion
Excellent interpersonal skills, with strong written and verbal communication abilities

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - https://www.jasperparklodgejobs.com/

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

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Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.