Pursuit Collection Jasper, AB $16.50 an hour Overview Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. Responsibilities Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff and family, send a friend at half the price! Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences A safe work environment with structured COVID procedures and vaccination policies The chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resources Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks Qualifications Process telephone calls Process group arrivals and departures Register arriving guests and assign rooms Process guests’ departures, calculate charges and receive payment Take, cancel, and change room reservations Resolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as required Refer major guest complaints to Hotel Manager or Front Desk Supervisor Balance cash and complete balance sheets, cash reports and related forms Provide information on hotel facilities and services, and local points of interest Arrange services required for guests with special needs Provide information regarding room status and special guests to other departments Learn the Emergency Response Manual thoroughly Learn the Night Audit procedures Perform related Front Desk duties as directed by Supervisor
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