Mountain Park Lodges Pyramid Lake Resort Services


Offering Staff Accommodations, benefits, and gratuities  
At Mountain Park Lodges, we are dedicated to providing the best possible guest experience. Working as a member of the Resort Services Team is a wonderful way to start or further a career in Travel and Tourism, or Hospitality. As the main contact for equipment rentals you will be responsible for processing payments, assisting guests with rental agreements, and ensuring the safety and comfort of our guests at all times. In Resort Services candidates will be cross-trained in a variety of other Department providing valuable insight into hotel operations. The perfect candidate for this role is a dynamic person who is physically fit, self-motivated, flexible, professional, and possesses exceptional customer service skills. If you have a passion for Hospitality and want to gain valuable experience, this is the role for you!  
RESPONSIBILITIES:        
• Coordinate guest equipment rentals, i.e. canoes, kayaks, paddle boats, motor boats, and bikes.
• Cleary communicate safe boating and equipment policies via a guest ‘Safety Talk'.
• Assist guests in filling out rental agreements, processing of rental payments and waivers.
• Ensure all safety equipment is included in every boat rental (i.e. bailer, rope and paddle).
• Monitor guest activities on Pyramid Lake to ensure safety compliance.
• Maintain proper inventory of all boats, bikes and safety equipment throughout the day.
• Keep all rentals (i.e. life vests, oars and paddles) clean and in good working condition.
• Report any damages or wear and tear of boats and bikes to the Maintenance Team.
• Beach and dock clean up.
• Assist in the retrieval of capsized boats and support Parks Canada with Recovery efforts where requested.
• This position acts as a ‘floater' providing additional support and assistance to: o The Front Desk; answering and directing telephone calls, assisting with arrivals and departures, and the resolution of minor guests complaints. o Housekeeping; occasional cleaning and baggage handling. o Maintenance; watering plants and cleaning of public areas including the Fitness Centre, hot tubs and washrooms. o Other duties as assigned by the Hotel Manager. QUALIFICATIONS: • Grade 12 Diploma is required. Commencement of a Hospitality or Travel and Tourism Diploma is preferred.
• Pleasure Craft Operator Card is a requirement, boating experience is preferred. (MPL will cover Pleasure Craft training costs).
• Current 1st Aid Certificate; a CPR Certificate is considered an asset.
• Must have Class 5 Drivers License with a clean Driving Abstract.
• Excellent Customer Service skills with a solid understanding of guest service principles.
• Physically fit and able to lift and carry up to 75 lbs. (i.e. boats, kayaks and canoes).
• Motivated to work independently and as a member of a team.
• Able to effectively multitask; must be organized and detail oriented.
• Neat and clean in appearance with an outgoing personality.
• Ability to adapt and accept direction in a dynamic environment with changing demands.

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.