Banff Jasper Collection by Pursuit Jasper, AB $17 an hour - Full-time, Seasonal Job details Salary $17 an hour Job type Full-time Seasonal Full Job Description Compensation: Starting wage is $17/hr $1.50 for every hour worked retention bonus, paid at end of contract What will be your daily pursuit?: Assisting with the safety and comfort of our guests over the night-time hours. What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff and family, send a friend at half the price! Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences A safe work environment with structured COVID procedures and vaccination policies The chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resources Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks What will you do in this job?: A great communicator, and works alongside other evening and night personnel to assist in the safety and comfort of our guests over the nighttime hours In addition to working as a night auditor, you will also work some front desk shifts during the day Process telephone calls Process group arrivals and departures Register arriving guests and assign rooms Process guests’ departures, calculate charges and receive payment Take, cancel, and change room reservations Resolve guest complaints and refer to Supervisor as required Contact night security and on-call maintenance to report unusual occurrences; provide follow up report to Hotel Manager Balance cash and complete balance sheets, cash reports and related forms Provide information on hotel facilities and services, and local points of interest Arrange services required for guests with special needs Learn the Emergency Response Manual thoroughly Perform related Front Desk duties as directed by Supervisor What skills and experience do you need for this job?: All the personality traits of a top-notch Front Desk Agent Basic accounting skills and a self-starter Minimum grade 12 education or equivalent Basic knowledge of accounting and computers an asset (will train) Experience as Front Desk Agent an asset Ability to accept direction and work with minimal supervision Customer Service oriented Able to work evenings and nights Ability to work within a team To honour our commitment to be “Always Honest” all employees must consent to a criminal record check What will your work environment be like?: This position is available to start immediately. Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! Independent. You’ll spend your days in and around national parks. Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
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