Banff Jasper Collection by Pursuit Jasper, AB Full-time Job details Job type Full-time Full Job Description What will be your daily pursuit?: To support, coach and inspire the food and beverage team to create an unforgettable dining experience. What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff and family, send a friend at half the price! Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences A safe work environment with structured COVID procedures and vaccination policies The chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resources Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks What will you do in this job?: Create a culture of empowerment, teamwork, continuous improvement, and a passion for providing exceptional hospitality Leading by example in maintaining the integrity of the rules, regulations, and operating procedures Achieve revenue and profitability targets Manage inventory- ensure controls are in place, proper updating of invoices, recipes in CTUIT and actively achieving set goals Ensure effective reporting to Food and Beverage Operations Manager and communication to greater team including daily shift reports, departmental monthly meetings and one on one performance reviews Recruiting and onboarding to build a high functioning and positive team Continuous improvement of guest and employee experiences Daily inspections on cleanliness and organization Train the team to see our outlets from a guest’s perspective On the spot guest service resolution Create proper service standards, procedures, key notes to work when greeting guests, pairing of food and wine, upselling, clearing, timing on tables Team scheduling; following labour guidelines from Food and Beverage Operations Manager Working collaboratively with fellow Jasper Lodging Leaders to ensure all properties are equally supported and working efficiently Ensuring food quality is following the guidelines set out by Food and Beverage Operations Manager and Executive Chef Daily shift reports on promos and guest feedback and operational successes Work as one unit with the Back of House – one team, one food and beverage department Work collaboratively with sales, marketing and group services in executing of events Attend weekly banquet event order review meetings; review current and future events to be proactive in conference event planning Creatively assist in development and implementation of F&B promotions What skills and experience do you need for this job?: 3 years relevant experience, including at least 2 year of management experience Proven creativity and a passion for cocktail creation. Up to date with the latest trends in the industry Strong wine, beer and spirit knowledge Diploma/ Degree within Hospitality focusing in Food and Beverage is an asset The ability to adapt and pivot to a dynamic working environment; flexible and positive Experience building relationships and working on teams across all levels of an organization Proven track record in maintaining a high level of organization on and off the floor Effective communicator and able to implement and uphold high service standards Driven to fostering a team building environment and creating positive guest experiences An eye for detail and quality Showing leadership in a positive, calm, consistent and focused manner Computer literacy with knowledge and experience with Micros, Delphi or similar Property Management Systems Maintain a neat, clean and well-groomed appearance per Pursuit standards What will your work environment be like?: Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! Independent. You’ll spend your days in and around national parks. Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
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