Primary Location: Canada-Jasper

Employee Status: Regular 
 
Security Member 
At Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Member, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
 
Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience". 
 
Summary of Responsibilities: 
Reporting to the Director of Loss Prevention, responsibilities and essential job functions include but are not limited to the following:              
Consistently offer professional, friendly and engaging service 
Follow departmental policies, procedures and service standards
Respond to guest and colleague concerns effectively
Respond to trespassers and unauthorized persons found on property
Respond to altercations and complaints, lockouts, in-room safe calls
Assist in issuing rooms to new colleagues who may arrive after Staff Services hours
Monitor and report any vehicle infractions - parking, speeding, dangerous driving, etc.
Monitor and deal with wildlife situations within the property limits
Perform routine emergency equipment inspections
Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings
Regularly patrol all developed property areas and buildings
Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up
Maintain high standard of positive interdepartmental relations
Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehicles
Other related duties as assigned
 
Qualifications:
Previous Safety/Security experience an asset
Valid provincial Security Services and Investigator license required
Valid Alberta driver's license and clean driving record required
First Aid and CPR certification required, preference given to applicants with Advanced First Aid
Pro Serve certification required                                 
Fire fighter training an asset
WHMIS and other safety courses an asset
Ability to deal effectively with the public in conflict situations
Computer skills (Excel, Property Manager and MS Office software) are required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work with fellow colleagues cohesively as part of a team with minimal supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):      
Sitting – 1-2 hrs/day
Walking: 5-6 hrs/day
Running; 0-0.5 hrs/day
Standing: 3-4 hrs/day
Bending/Reaching: 3-4 hrs/day
Driving: 4-5 hrs/day
Pushing/Pulling: 4-5 hrs/day
Physical effort: high, required to lift up to 120 lbs, at times may be required to lift 150 lbs
Environmental stress: high- constantly going in and out of buildings
 
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
 
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit https://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist! 
 
Job Level: Colleague
Schedule: Full-time
Shift: Rotating / Shift Work
Travel: No