Pine Bungalows Front Desk Agent

(staff housing)
Pine Bungalows
Jasper, AB
$18–$19 an hour - Full-time, Seasonal

Job details
Salary
$18–$19 an hour
Job type
Full-time
Seasonal
Benefits
Pulled from the full job description
Company events
Discounted or free food
Flexible schedule
On-site parking
Full Job Description
Front Desk Agent

End date - approximately November 1 (Full Time – Seasonal)

Property Overview:

Pine Bungalows is a unique property of 57 individual cabins & 16 hotel rooms, located on the banks of the Athabasca River in Jasper National Park. Pine Bungalows is located just minutes from downtown Jasper.

Summary of Responsibilities:

Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to, the following:

· Consistently offer professional and friendly service

· Welcome and register arriving guests

· Respond to any and all guest enquiries

· Process telephone calls and manage reservations

· Provide guests with information on hotel facilities, services and local attractions and activities

· Follow departments policies and procedures

· Follow all safety policies

· Process guest departures, calculate charges and receive payment

· Balance cash

· Work with minimal supervision

· Clerical duties as required

· Perform light housekeeping and cleaning duties

Qualifications:

Proficiency in English (verbal and written), second language an asset
Proficient at printing and writing in English
Previous customer related experience preferred
Computer literate in Microsoft Window applications an asset
Previous experience with hotel reservation software an asset
Must possess a professional presentation
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Shifts:

· Full Time

· Approx. 40 hours/week based on seasonal demand.

· Shift work required – Day, Evening, Overnight, Weekend

Wage:

· $18 to $19 an hour based on experience.

Staff Accommodation:

· Staff Accommodation is available

Visa Requirements:

· Must be legally eligible to work in Canada. We are unable to assist candidates in obtaining Canadian work authorization

Pine Bungalows is an Equal Opportunity Employer and we value diversity within our workplace

Job Types: Full-time, Seasonal
Contract length: 4 months

Salary: $18.00-$19.00 per hour

Additional pay:

Bonus pay
Overtime pay
Benefits:

Company events
Discounted or free food
Flexible schedule
On-site parking
Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Night shift
Overtime
Weekend availability
Application question(s):

Do you currently reside in Canada? (You must reside in Canada to apply).
Experience:

customer service: 1 year (preferred)
Hiring Insights
Hiring 1 candidate for this role