Fairmont Chateau Lake Louise
 
Alberta
$60,000–$65,000 a year - Permanent, Full-time
 

Job details
Pay
$60,000–$65,000 a year
Job type
Permanent
Full-time

Location
Alberta

Benefits
Pulled from the full job description
Paid time off
Vision care
Dental care
Life insurance
Employee assistance program
Store discount
On-site gym

Full job description
Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Housekeeping Recruitment & Training Manager is responsible for attracting, onboarding, and developing exceptional Housekeeping talent in alignment with Fairmont’s luxury brand standards. This role partners closely with Housekeeping leadership and the Talent Acquisition team to ensure a consistent pipeline of high-calibre colleagues and the delivery of structured, engaging training programs that elevate service excellence, operational efficiency, and colleague engagement.

Contract Type: Permanent
Rate of Pay: $60,000 - $65,000 per year, dependent on experience

Job Duties Include:

Lead end-to-end recruitment for Housekeeping positions, ensuring staffing levels support operational demands and seasonal fluctuations.
Screen, interview, and select candidates who demonstrate alignment with Fairmont service culture, attention to detail, and professionalism.
Oversee onboarding processes to ensure a seamless and welcoming experience for new colleagues.
Design, implement, and continuously enhance Housekeeping training programs aligned with Fairmont brand standards, LQA standards, and health & safety regulations.
Ensure consistent training on luxury service behaviors, guest engagement, cleanliness standards, and operational procedures.
Identify skill gaps and implement corrective training plans to address performance opportunities.
Act as a coach and mentor to colleagues, providing ongoing feedback and development support.
Collaborate closely with the Housekeeping Leadership team, and the Talent Acquisition team to align recruitment and training priorities with business needs.
Qualifications

Minimum 1 years’ experience in Housekeeping Leadership
Experience with recruitment processes, applicant tracking systems and databases.
Working knowledge of employment law, immigration and legislation considered an asset
Degree or diploma in hospitality management an asset
Demonstrated knowledge of Microsoft Office (Outlook, Teams, Excel, and Word) required
Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job Types: Full-time, Permanent

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Store discount
Vision care
Wellness program
Work Location: In person