FAIRMONT
 
1 Old Lodge Rd, Jasper, AB T0E 1E0
$52,000–$57,000 a year - Full-time
Fairmont Jasper Park Lodge
Job details

Pay
$52,000–$57,000 a year
Job type
Full-time

Location
1 Old Lodge Rd, Jasper, AB T0E 1E0

Full job description
Company Description

Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the majestic Canadian Rockies and breathtaking landscapes.


Job Description

Salary Range: $52,000-$57,000 gross annually, based on previous experience and education

Showcase your interpersonal strengths as an Assistant Front Office Manager, you will lead, train and recognize your team in support of exceptional guest service! In this role you will support the hotel by:

Assisting the Front Office Manager and Director of Front Office in all aspects of the department
Ensuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
Communicating through pre-shift logs, emails and departmental meetings, all pertinent information for the respective shifts and areas of operation
Training, inspiring, developing, and recognizing Front Office colleagues
Taking ownership of performance management including one on one coach & counsel sessions, maintaining performance logs and conducting performance reviews
Establishing initial department training as well as ongoing training on new systems, programs and processes in the department
Completing other duties as assigned

Qualifications

Your experience and skills include:

Previous 1 year leadership experience at a luxury setting required
Excellent knowledge of Front Office and Hotel procedures asset
Previous Customer Service Experience required
General knowledge of key departments, including Housekeeping and Maintenance an asset
Previous Opera PMS experience required
Computer literacy in Microsoft Windows applications required
University/College degree in a related discipline an asset
Job Perks & Benefits:

Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria each shift
Access to Employee Travel Program
Discounts on hotel Food & Beverage, Spa and Golf Memberships

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

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