Banff Jasper Collection by Pursuit Jasper, AB Full-time, Seasonal What will be your daily pursuit?: To support, coach and inspire the food and beverage team to create an unforgettable dining experience. What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Seasonal work experience in an iconic, unforgettable, and inspiring location Fast-paced and active position – get your step counter ready! The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks What will you do in this job?: The food and beverage supervisor will offer daily support, coaching and direction to the front of house team in the pursuit of hospitality excellence. This role directly supports the food and beverage Manager in meeting and delivering upon our core values, standard operating procedures and business targets. To provide support, training and or coaching to ensure the front of house team delivers an interactive, knowledgeable and professional food and beverage experience Actively participating in the daily food and beverage operation including coordination of scheduling, recognition and performance management duties – all with best office view you could ask for! Ensure a memorable and positive experience for our guests and staff through implementing and delivering upon the standard operating policies and procedures as they relate to the food and beverage operations, safety and employee engagement. A passion for coaching and developing employees with a proven track record of “safety 1st practices Ensure accurate cash, debit and credit card transactions Preparation and verification of daily cash reports Act as the direct line of support in handling any service -related issues, actively listening to guest concerns/issues and finding effective resolution. Coordinate staff break and lunches as required Uphold the high standard of environmental stewardship expected for all employees Coordinate food and beverage orders and inventory with the Food and Beverage Manager Interact with customers to attain feedback as to their experiences following up on any issues and passing on any bigger issues requiring further action to management Ensure the restaurant area is clean and organized at all times What skills and experience do you need for this job?: 1 year of F&B Supervisor experience Second language an asset Natural ability to lead a team Detail oriented with good communication skills Strong hospitality/service skills Microsoft office proficient POS system experience Cash handling experience High volume experience Handle stress in a professional manner Enjoy working with a team in a busy, fast-paced environment Experience with cash out procedures Experience in similar leadership role an asset Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail) Must meet the Organization grooming and appearance standards To honor our commitment to be “Always Honest” all employees must consent to a criminal record check What will your work environment be like?: This fun, summer job runs from May 16 to October 13, 2022. Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! Independent. You’ll spend your days in and around national parks. Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. Pursuit
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