Front Desk Agent

Decore Hotels

Jasper, AB
$16 an hour - Full-time, Permanent, Fixed term contract

Decore Hotels is a small family-owned business with two locations in Jasper. We make it our mission to bring joy to our guests by providing clean and well-maintained hotel rooms and exceptional friendly service in the heart of the outstanding Jasper National Park.

If you are passionate about the outdoors and like the sound of spending your days off exploring the numerous hiking trails, frozen lakes, or ski slopes on offer in the park; then we want you to join our team as a Front Desk Agent.

Front Desk Agents are the face of the hotel and are often the first and last interaction a guest has with the business. Therefore, it’s essential that you take every opportunity to make our guest’s stay with us, and their time in Jasper, as enjoyable and memorable as possible.

What the position looks like

As a Front Desk Agent your duties will include, but are not limited to:

· Handling all arrivals and departures in a fast, efficient, and friendly manner

· Taking and managing reservations by telephone, email and third party

· Dealing with guest requests, inquiries, and complaints swiftly and professionally

· Working collaboratively across departments to ensure the best possible guest experience.

· Maintaining a constant focus on providing the best experience possible for our guests

· General administrative and clerical duties including basic accounting, data entry, cash handling, filing, photocopying and shredding.

· Thorough understanding of hotel policies, procedures, rates, and packages

· Offering advice and guidance on local attractions and amenities to guests

What we require from you

· Minimum 1 year customer service experience

· Valid work permit, permanent residence status or citizenship and currently residing in Canada

· Basic proficiency in IT equipment and Microsoft Office

· Excellent written and verbal communication skills

· Fluency in English is essential, and a second language would be an asset

· Strong focus on providing and contributing to an exceptional guest experience

· High school diploma or equivalent

· Previous front desk or guest services experience an asset

· Must be prepared to work early, late and weekend shifts of 8 hours

What you can expect from us

· Full-time position

· Subsidized staff accommodation

-Free company provided unlimited wi-fi

· Comprehensive benefits package including:

o Extended healthcare

o Dental care

o Vision care

o Massage therapy

o And more…

· Starting wage of $16 per hour depending on your level of experience,

Possibility of increases based on performance reviews

Job Types: Full-time, Permanent, Fixed term contract

Salary: From $16.00 per hour

Additional pay:

Overtime pay
Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site gym
On-site parking
Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability
Work remotely:

No

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.