Banff Jasper Collection by Pursuit

Jasper, AB
$16 an hour - Full-time, Seasonal


What will be your daily pursuit?:
Striving to provide our guests with excellent service and memorable experiences in a professional and sincere manner
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Seasonal work experience in an iconic, unforgettable, and inspiring locations
Full-time work of 35+ hours weekly across the summer season
Fast-paced and active position – get your step counter ready!
Excellent options for discounted meals and lodging, including further discounts for returning team members at certain locations
The chance to work in an inclusive culture and make life-long friends
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Strive to provide our guests with excellent service and memorable experiences in a professional and sincere manner
Ensure that guest complaints are resolved to the satisfaction of the guest and that each interaction is treated as an opportunity to “WOW” the guest
Able to communicate effectively to all customers
Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
Courteous service to all guests
Answer questions when asked about the surroundings / menu and logistics of the Icefield
Know cocktail & drinks menu extensively and able to guide customers accordingly
Use basic wine knowledge to guide customers accordingly – based on food pairing, sweetness levels
Know all food items on menu
Pass the food menu test at the end of the training program (85%)
Must pass the drink menu test at the end of training program (85%)
Ensure that all areas are clean and orderly at all times
Ensure stockrooms and storage are neat and organized at all times
Certify and confirm that SOP’s are followed and completed
Assist Altitude team with special projects, promotions, functions and special events
Ensure proper cash and float security during operating hours
What skills and experience do you need for this job?:
Must get excited at the idea of living and working in a remote (yet very social) environment
Mature, energetic, dependable and self-motivated
Basic knowledge on the distilling process of each main spirit group (i.e. vodka, rum, gin, whiskeys etc.)
Thrives in a fast paced, high energy work environment.
Always properly groomed
At least 1+ year bar experience with a minimum of 6 months working in a busy restaurant environment
Customer service oriented
A positive attitude and be a ‘go getter’
Able to lift at least 15 pounds
Able to stand for long periods of time
Proserve qualifications
Flexible with work schedule (morning & evening shifts)
All employees must maintain a neat, clean, well-groomed appearance and professional appearance
Must meet the Organization grooming and appearance standards
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
What will your work environment be like?:
This fun, summer job runs from April 24 to October 10, 2022.
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
Pursuit