Mountain Park Lodges Central Reservation Agent

Mountain Park Lodges - Jasper, AB
$15 an hour

POSITION: Central Reservations Agent
GENERAL: 
The Central Reservations Agent at Mountain Park Lodges is the often the first point of contact for potential guests. Your friendly and welcoming telephone skills make you a strong candidate for the role. The ideal candidate has worked in a hospitality environment before, perhaps in a front desk or reservations position, and understands the need for timely, detailed, and pleasant service to all our guests. You will embody our mission, that “We are committed to superior service, comfort and quality to provide a unique and memorable Rocky Mountain Experience.”
RESPONSIBILITIES: 
Respond to telephone requests for reservations and cancellations
Handle guest inquiries and provide information about the town and surrounding area
Thoroughly learn all rates and packages available with Mountain Park Lodges
Block rooms
Communicate all reservations, cancellations, etc., to correct hotel
Direct telephone inquiries to correct MPL Department
Ensure you know the Emergency Response Manual thoroughly
Ensure accurate room counts are kept
Effectively handle guest inquiries via e-mail and telephone
Perform other related duties as directed
QUALIFICATIONS: 
Minimum grade 12 education
One year of front desk experience or certification in a hospitality program is an asset
Good knowledge of computers and Microsoft Word/Excel software, data entry and typing skills necessary
Call centre experience preferred
Strong command of the English language
Detail oriented
Neat in appearance
Pleasing and outgoing personality
Good interpersonal and public relations skills
Excellent telephone communication skills
Ability to accept direction
Good knowledge of computers and Microsoft Word/Excel software, data entry and typing skills necessary
Knowledge of front desk operations
Ability to work within a team concept
OTHER: Individuals in this role must be comfortable working in a seated position for extended periods of time (up to 8 hours).
Job Type: Full-time
Salary: $15.00 /hour
Experience:
front desk: 1 year (Preferred)

Popular in Jasper National Park

Hike Jasper

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Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

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Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Mountain Park Lodges Central Reservation Agent

Mountain Park Lodges Central Reservation Agent

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Understanding the Local Job Market and Working in Jasper, Alberta

Lifestyle and Employment while Working in Jasper National Park

Jasper Alberta's Employment Accommodations

Jasper Employment Resources