SNDL Spiritleaf
 
Jasper, AB
$16 an hour - Part-time
 

Job details
Pay
$16 an hour
Job type
Part-time
Shift and schedule
Weekends as needed
Nights as needed
Night shift
Day shift

Location
Jasper, AB

Full job description
Work Location
Jasper - Alberta
It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.
Spiritleaf – Seton is looking for a Cannabis Concierge to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.
Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.
The Challenge
In the role of Cannabis Concierge, you will support the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restock and overall shop keeping.
The Responsibilities
CUSTOMER CONNECTION
Supports environment of genuine customer connection
Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
Demonstrates extraordinary service
Takes ownership of individual awareness of product knowledge
PRODUCT KNOWLEDGE
Is knowledgeable of trends and supports brand messaging
Gains understanding of how merchant skills impact business and the customer experience
TEAMWORK MAKES THE DREAM WORK
Supports new hires through mentorship
Is self-aware and focused on self-development
Collaborates with the team during morning and closing meeting
LEADERSHIP
Possesses strong written and verbal communication skills, strong assessment, and decision-making skills
Provides insight to Spiritleaf Manager in relationship to the customer experience
Participates in ongoing staff education and through sharing of product knowledge
QUALIFICATIONS
At least 1 years’ experience in a retail or service environment
Proven success in offering an exceptional customer experience
A passion for our product and changing the way the world sees cannabis
A desire to have fun, laugh and support the customer and team member journey along the way
You must be at least the minimum required legal age in your province, and be able to pass a police background check
You must be a Qualified Cannabis Worker in addition to completing your provincial or territory training course (example Alberta’s SellSafe) and be able to provide a copy of the certificate
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 13 – 26 per week
Schedule:
Day shifts/Night Shifts
Holidays
Night shift
Weekends as needed
Experience:
customer service: 1 year (preferred)
Licence/Certification:
Qualified Cannabis Worker (QCW) (required)
Work Location: In person