FAIRMONT
 
1 Old Lodge Rd, Jasper, AB T0E 1E0
From $19.54 an hour - Full-time
 

Pay
From $19.54 an hour
Job type
Full-time
Shift and schedule
Weekends as needed

Location
1 Old Lodge Rd, Jasper, AB T0E 1E0

Full job description
Company Description

Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the majestic Canadian Rockies and breathtaking landscapes.


Job Description

Starting Rate of Pay: $19.54/hr CAD

Be an ambassador for our brand as a Reservation Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. In this role you will support the hotel by:

Respond to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone, fax and/or E-mail.
Reserve hotel accommodations for guests in the Leisure, Business Travel, Convention/Association, Corporate Meetings and Wholesale (FIT & IMM) market segments.
Accurately record all required reservation information in the Central Reservations System and/or the Opera Property Management System (PMS).
Drive the hotel’s upsell program by consistently offering best suitable room types according to guest needs and maximizing hotel revenue and earn incentive in accordance with company’s standards
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Minimum 1 year Front Office, Reservations or Sales experience required.
Must possess professional telephone etiquette and have an excellent command of the English language.
Must be flexible with shift start/end times and available to work both weekdays and weekends, depending on operational needs.
Typing skills, approximately 40 words per minute.
Property Manager (Opera), and Microsoft Office applications experience an asset
Job Perks & Benefits:

Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria each shift
Access to Employee Travel Program
Discounts on hotel Food & Beverage, Spa and Golf Memberships

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.