Sunwapta Falls Rocky Mountain Lodge
 
Jasper, AB
$16–$18 an hour - Full-time
 
Job details
Pay
$16–$18 an hour
Job type
Full-time

Location
Jasper, AB

Full job description
We are a seasonal property with positions starting May 7, 2025 until October 2025.


Through training and mentoring we create the best hospitality team. With that team we design the very best place for our customers to connect with nature


Restaurant Deli Supervisor: Job Brief


The Deli Supervisor is part of a four person service team including a Cashier and two servers
Each position has its own duties however each position will be trained to cover any other Deli position for any length of time depending on scheduling.
The lodge is a very busy remote location serving guests from all over the world
Your main focus is training and mentoring your team to increase all Deli category sales

Responsibilities and Duties


Gathering data on the performance on each position to ensure the success of each team member.
Your main responsibility Greet every Bus Driver and Tour Director. Learn their names and be there to help with there group
Allocation of duties, through the schedule you will determine who does what position
Become a POS expert
Coordinating group business including pre-booking
Treating our Drivers and Guides like gold
Checking incoming orders
Ordering for the FOH
Inventory control
Prep and doing BBQ for lunch
Covering breaks for the rest of the team
Attending F&B meetings and completing reports
You must remain at your station to accommodate customers moving through the café for most of the day
Make sure you keep your head up and greet each and every customer
It is necessary to keep the Deli line stocked with excellent product so you have many great recommendations.
You are responsible for all food and cooler temperature checks
Each afternoon, review the days sales and the functions the next day so you can do the Deli order for the kitchen including sandwiches, soups, stews and desserts
Qualifications and Skills


This position requires a well rounded person. Some previous customer experience especially serving experience would be good. Experience in any sales position would be good
You will be talking to people ALL day so you will need to be comfortable doing that.
To work in the Deli you need to have good customer service skill and be able to be part of the Deli team.
To be successful you need to be interested in learning all the aspects of a busy Deli/Restaurant and understand that your success depends of being art of a team
Proserve

Compensation


Wage: $16-18/hour plus tips.
Staff accommodation is available for employees over the age of 18 at $4.41 per day.
Completion Bonus: If contract is completed you will receive a bonus that will cover the cost of your rent.
Referral Bonus: $500 if both yours and your referrals contract are completed