Kumama Bistro & Canteen in Jasper, AB
$17 - $20 an hour - Full-time

Company description

Make 2022 a year to remember!

Join a small team of dedicated and passionate people who truly love where they work and live. Kumama brings a refined, eclectic cuisine and authentic, personal service to our guests with a strong focus on well executed food and drink along with a canteen focused on artisanal and local products.

All located in an iconic Jasper resort property loved by locals and visitors alike.

You will have the opportunity to live and work in beautiful Jasper National Park, a gateway for a multitude of outdoor activities as well as a welcoming and warm community.

Shared cabin accommodation available. Hospitality couples are also encouraged to apply.

Overview:

Our employees anticipate and determine our guest needs before they know what they are. They are our food and beverage "superstars" making sure our guests have the best experience. We want our team to be knowledgeable, but welcoming and warm.

Job Objectives

Assist in the proficient operation of the Food & Beverage Division
Deliver exquisite food and service customary to high end restaurants
Make certain that all Guests enjoy exceptional dining experiences
Handle guest complaints according to policies and procedures.
Attitude:

Exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
Flexible and able to adjust to meet the changing needs of guests.
Maintain a level of professionalism and communicate effectively.
Show enthusiasm for the job, the restaurant, and the hotel.
Considerate, patient, and willing to help fellow employees.
Able to tolerate pressure and work calmly and efficiently during busy times.
Possess the highest work ethics, personal morals, and honesty beyond reproach.
Duties:

Ensure that guests feel welcomed and comfortable
Provide exemplary guest service via attention to details and a complete knowledge of all products
Able to direct guests to the opportunities in Jasper National Park via a thorough review of events, activities and opportunities in the area
Anticipate and attend to guests needs and ensure maximum guest satisfaction.
Job Requirements:

Visible and demonstrated passion for the food and beverage and hospitality industry.
Well-versed in wine, spirits and elevated dining
Charm and charisma! With a helpful, positive attitude.
Willingness to learn and grow with us.
Valid ProServe Certificate
1-2+ years of previous food service, barista, bartending or restaurant experience essential
Flexible schedule required, with availability to work mornings, weekends and dinner service a must (11PM finish times).
Must possess excellent communication and customer service skills
Must be able to multi-task and handle competing priorities and a fast paced environment
Requires standing/walking throughout shift
Job Type: Full-time

Salary: $17.00-$20.00 per hour

Additional pay:

Overtime pay
Tips
Benefits:

Company events
Discounted or free food
On-site parking
Schedule:

Day shift
Holidays
Monday to Friday
Night shift
Weekends
Experience:

serving: 1 year (preferred)
Licence/Certification:

Smart Serve, SIR or equivalent (preferred)
Work remotely:

No