Rocky Mountaineer Jasper Destination Host

Jasper Destination Host 
Rocky Mountaineer - Jasper, AB 
At Rocky Mountaineer, we invite guests to the majestic Pacific Northwest and Rocky Mountains and take them on a world class journey. With the help of our dedicated team, we offer more than a renowned luxury product, we create life changing experiences. We are looking for positive people who bring a passion for excellence and commitment to teamwork to join us. 

Rocky Mountaineer is proud to work with a strong team of talented individuals. We were recently named one of Deloitte’s Best Managed Companies and have won Employer of the Year by the Tourism Industry Association of Canada multiple times. 

Recently named Employer of the Year by the Tourism Industry Association of Canada, Rocky Mountaineer is currently hiring for Destination Hosts. 

The Destination Host is RM’s front line of service at destinations and is responsible for providing excellence in guest satisfaction by providing direct service to guests during arrivals and departures and dealing effectively with guest requests. 

These are part-time, seasonal positions based at our Jasper Station. You will need to commit to the entire season from April – October. This role is a perfect addition to your work – life if you are looking for part-time hours in a rewarding role! 

Excellence in Guest Satisfaction 

Representing the RM brand, providing exceptional guest service to ensure an efficient transfer of guests during arrivals and departures through.... 
Greeting guests at station and/or hotels, answering guest questions and providing direction to ensure smooth transfer of guests; 
Accurately performing guest check-in duties including preparation of guest documentation, inputting of guest information, and tagging of luggage; 
Completing pre-arrival/departure tasks such as, but not limited to; motor coach signage, preparing coffee/tea service, preparing hotel keys for distribution, delivering supplies to train (eg. newspapers, souvenirs), ensuring hotel check in kits is fully stocked; 
Ensuring safe and efficient loading of motor coaches, escorting guests by motor coach to/from partner hotels, and providing commentary enroute; 
Maintains station aesthetics in line with the RM “white glove clean” standard by cleaning platform and station, and restocking supplies; 
Effectively communicating with team, including proper use of radio communication; 
Resolve concerns from guests, train staff and public, escalating ongoing issues to station management; 
Preparing documentation and supplies for train arrivals/departures; 
Operating equipment as required for mobility challenged guests (eg. wheelchair lift/wheelchairs); 
Providing service for special guest requirements as directed; and 
Responding to irregular emergency operations under the direction of management which could require motor coach travel to other locations. 
Other duties as assigned to ensure effective station management. 

This position may require: 
Class 5 Drivers License and clean drivers abstract in order to travel to and from hotel partners to provide check in services or follow up on guest concerns. 
Irregular scheduling to ensure the effective Station operations, including availability on evenings and weekends as per arrivals/departures schedules. Overtime may be required for irregular operations or delays. 
Wear RM uniform as required during arrivals and departures to represent the RM brand. 
Requires outdoor work in a variety of weather conditions and working around railway tracks and moving trains. 

If this position suits your skills, experience and personal attributes, we want to talk to you! 

Please apply by submitting your resume and a covering letter outlining why you are a suitable candidate. 

Armstrong Group is committed to equal opportunity employment and invites applications from all qualified candidates. Please note that background checks are a part of our hiring process. 

Job Location Jasper, Alberta, Canada
	

Popular in Jasper National Park

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.