Ticket Office Cashier RMSI-JTAC - Jasper, AB Full-time, Temporary This is a full time role 5/7 days a week The first 30 working days of employment for full/part time seasonal employees is a probationary period. This position begins employment May 14th, 2018. A Ticket Seller is part of the ticket sales/guest services team. They are responsible for dealing with customers in selling tickets as well as answering other customer queries about the SkyTram. They are often a customer's first point of contact at the Jasper SkyTram. Core Competencies Strong customer service skills Ability to work well under pressure, for example at busy times or when dealing with irate customer Good computer skills Good money handling skills Good organizational skills Ability to work well as part of a team Job Duties Count float at beginning & end of shift and sign it IN and OUT on control sheet Sell window tickets and apply different types of discounts Handle cash, credit card and debit transaction while using a computerised system Ask coordinators or supervisor for change if needed Cash-out and print the appropriate reports at the end of shift Make sure everything is in balance and debit machine is closed Write deposit on control sheet and sign for it Receive guest complaints and refer to coordinator or supervisor if needed Be knowledgeable about the hill and where things are located. Ask other staff if unknown Notes: Your job is not limited to this list. This is an outline of what is expected. Please ask as many questions as needed to do your job well.
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