Pursuit Collection
 
Jasper, AB
$21 an hour - Seasonal, Full-time
Pursuit Collection
Jasper, AB
$21 an hour

Job details

Pay
$21 an hour
Job type
Seasonal
Full-time

Location
Jasper, AB

Full job description
What will be your daily pursuit?:
As the Skywalk Supervisor you will work with the manager to create a positive environment for staff, ensure the attraction runs smoothly and help make lasting memories for each and every guest.
What will your compensation be?:
The starting salary for this position is $21.00 per hour + $1.50/hr retention bonus for every regular hour worked.
When does this adventure begin?:
This job is posted as part of our seasonal hiring for Spring/Summer, 2025.
What perks can you expect?:
$19.00 per day (taxable benefit) for housing and meals (single occupancy)
Refer a friend to the team and earn a $250 referral bonus!
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.
What will you do in this job?:
Support, coach, encourage and ensure that each member of the Skywalk team provides an interactive and professional guest experience, aiming above and beyond our guests’ expectations.
Coordinating and participating in the daily running of the Skywalk operation in addition to training, scheduling, recognition, and performance management duties – all with the best office view you could ask for!
Oversee the daily operations of the Skywalk experience when the manager is away.
Ensure a memorable and positive experience for our guests and staff through implementing and delivering the standard operating policies and procedures.
Act as leadership for the Skywalk Interpretive Guides, Skywalk Team Leads and Driver Guides while in the field including using radio communications.
Deliver an exceptional Interpretive experience to our guests from around the world.
Stand in for the Manager as required and ‘own’ the attraction with a high level of consistency and guest experience.
Assist Skywalk Manager with tasks in a timely and detailed manner.
Have a great knowledge of our Interp department to provide support and assistance when needed to the department.
Answering guest reviews on Trip Advisor and Google. Being professional and thorough.
Other duties as assigned by your employer.
What skills and experience do you need for this job?:
Organization and time management skills are required.
A passion for making a difference for each guest and employee is the most important aspect of this position!
Must get excited at the idea of living and working in a remote (yet very social) environment.
Strong administrative skills and a Class 5 Canadian driver’s license (clean abstract) are required.
Previous supervisory, interpretive guiding experience preferred.
Guest service-oriented mindset and a passion for coaching and developing employee skills.
Ability to think on the fly and outside the box to solve problems with a positive attitude.
Seeking someone mature, energetic, dependable, and self-driven to lead the Skywalk team.
Ability to thrive and lead independently in a fast-paced, chaotic, high-pressure environment.
Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared to work in ALL weather conditions (snow, rain, wind, hail).
To honor our commitment to be “Always Honest” all employees must consent to a criminal record check.
Must meet and set a strong example for the company grooming and appearance standards.
Commitment to become an interpretive expert and ambassador through the completion of a four-day interpretive training program (provided upon starting employment).
Standard First-Aid or higher an asset.
What will your work environment be like?:
Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.