Pursuit Collection Jasper, AB Seasonal, Full-time Pursuit Collection Jasper, AB Job details Job type Seasonal Full-time Location Jasper, AB Full job description What will be your daily pursuit?: Reporting to the Retail Manger, this role directly supervises employees, works with guests and upholds the highest level of customer engagement/satisfaction as Pursuits Ultimate Hosts. What will your compensation be?: The starting wage for this position will be based on experience. What perks can you expect?: $19.00 per day housing and meals (based on double occupancy) Refer a friend to the team and earn a $250 referral bonus! Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources. What will you do in this job?: Support the Store Manager/DOR in providing ongoing retail, product and customer service training to new and existing staff Assist with seasonal employee on-boarding, hiring, orientation and training Assist in planning, organizing and conducting merchandise changeovers or product movement following pursuits operating plans Strong focus on store operations, focusing on team member and customer engagement Leading by example and upholding Pursuit’s 4 Core Values Assist in managing monthly budgets and forecasts by managing weekly schedules, weekly sales targets and adjusting as needed based on business levels and demands Directly supervise Retail Associates and Team Leads, Perform coaching and performance reviews when necessary, communicating action plans and performance results with Store Manager Spend a maximum of 25% of their work week performing office tasks, assisting Store Manager as needed Ensure floor is fully stocked with product Communicate directly with Retail Inventory Team and Store Manager on floor and on hand inventory and order suggestions Train and manage employees on all POS systems and operational tasks Manage store inventory, communicate any expired and/or damaged products to Retail Inventory plan as per Pursuit’s operating plans Assist with all stages of ordering, receiving and organizing product as needed Professionally and effectively handle any customer issues or concerns, train Team Leads on refunds/exchanges and common customer issues Other duties as assigned What skills and experience do you need for this job?: Supervisory / leadership experience Customer service and cash handling experience Strong communication and organizational skills Self-motivated with a high level of initiative Able to communicate fluently in English, secondary language skills are an asset Mature and able to excel in fast paced team environment What will your work environment be like?: Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
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