(Relocate to Lake Louise, AB)
Post Hotel & Spa
Alberta
From $21 an hour - Full-time
 
Job details
Pay
From $21 an hour
Job type
Full-time
Shift and schedule
Weekends as needed
Holidays

Location
Alberta

Benefits
Pulled from the full job description
Paid time off
Store discount
Discounted or free food
Casual dress
Extended health care
Company events
On-site parking

Full job description
Company Overview

The Post Hotel & Spa, nestled in the breathtaking Canadian Rockies at Lake Louise, is part of the prestigious Canadian Rocky Mountain Resorts family. Known for its luxurious accommodations and award-winning wine cellar, the hotel offers an exceptional experience for food and wine lovers, alongside a range of recreational activities.

Position Overview:

As a Food and Beverage Supervisor at Post Hotel & Spa, you will play a vital role in overseeing the daily operations of our dining establishments. This position involves leading and mentoring the front-of-house team, ensuring exceptional service standards, and collaborating with various departments to create memorable guest experiences.

Duties and Responsibilities:

· Supervise and guide the front-of-house staff, including servers and support roles, to ensure smooth and efficient operations.

· Train, mentor, and motivate team members to deliver exceptional service and create personalized guest experiences.

· Monitor and maintain the highest standards of service, cleanliness, and presentation in the dining areas.

· Assist in the development and implementation of service standards, protocols, and procedures to enhance operational efficiency and guest satisfaction.

· Collaborate with the culinary team to ensure seamless communication, timely delivery of orders, and proper food presentation.

· Engage with guests, gather feedback, and proactively address inquiries, concerns, and special requests to ensure outstanding dining experiences.

· Coordinate with other departments, including front desk, housekeeping, and events, to ensure seamless operations and exceptional guest experiences.

· Assist in the management of inventory, including tracking and maintaining adequate supplies.

Qualifications

· Minimum of 2 years of supervisory experience in a luxury hotel or fine dining establishment.

· Strong leadership and interpersonal skills, with the ability to motivate and guide a team.

· Excellent communication and problem-solving abilities.

· In-depth knowledge of food and beverage service standards and culinary trends.

· Familiarity with Relais & Chateaux standards is a plus.

· Flexibility to work any shift, weekends, and holidays in a fast-paced environment.

· Relevant certifications in hospitality or culinary arts are advantageous.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

Casual dress
Company events
Discounted or free food
Extended health care
On-site parking
Paid time off
Store discount
Application question(s):

Are you able to relocate to Lake Louise, Alberta for this role? (staff housing available)
Experience:

Supervising: 1 year (required)
Hospitality: 1 year (required)
Restaurant: 1 year (required)
Work Location: In person