ACCOR Fairmont Jasper Park Lodge
 
Jasper, AB
Permanent, Full-time
 

Job details
Job type
Permanent
Full-time

Location
Jasper, AB

Full job description
Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!


Job Description

What you will be doing:

Lead the day to day operations of the pastry kitchen, through an active presence on the floor, leading your teams to deliver service excellence
In collaboration with the other culinary leaders; oversee the entirety of the Pastry department. Banqueting, Outlets, Staff Cafeteria
Effectively participate in managing the departmental budget through purchasing, inventory management, pricing, and labor cost
Drive revenue and profit through the development and implementation of menu design, strategies, practices and promotions.
Maintain food safety and sanitation of the pastry kitchen, through industry leading food safety protocols.
Highly involved in sourcing products and building relationships with local vendors
Represent the JPL at external events
Collaborate with other departments to ensure effective operation of the hotel, and exceptional guest experiences
Train and lead the pastry team, ensuring they have the skills, training and tools to deliver world class culinary experiences
Take an active role with FOH leaders to ensure service colleagues are knowledgeable about the dessert menu and can speak with guests comfortably about menu items, ingredients, and techniques.
Personally engage with clients and guests, ensuring exceptional culinary experiences
Take initiative to ensure guest satisfaction metrics are met or exceeded, responding personally to guest feedback for pastry related items
Participate in the recruitment and onboarding of new colleagues
Promote the growth and development of internal talent
Pro-actively participate in colleague engagement initiatives
Adhere to all Company policies, procedures and values
Other duties as assigned

Qualifications

Your skills and qualifications include:

Demonstrated passion for cuisine, guest experience and colleague engagement
Retail experience will be a strong asset
Garde Manger experience recommended
A strong understanding of local food products and current culinary & pastry trends
Experience managing in a unionized environment is considered an asset
Food Safe level 1 or VIHA recognized equivalent certification
Interprovincial Red Seal or equivalent certification
Proven organizational skills; managing multiple outlet environment
Self-motivated, detail oriented, excellent work ethic with a high degree of responsibility
Excellent oral and written communication skills
Computer literate; well versed in Microsoft Office applications
Proven ability to work in a fast-paced, customer service driven environment
A team player with the ability to train, coach, build relationships and motivate employees.
Practical understanding of productivity and labor cost
Versed on calculation of food cost; Experience with conducting food inventories and understanding of inventory turn-over
Understanding of safe work practices and initiatives to reduce or eliminate accidents
Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences
Strong interpersonal and problem solving abilities
Ability to taste all food products
Ability to physically perform the duties of the Pastry Chef

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com