Visitor Experience Product Development Officer IV

Aquatic Invasive Species - Parks Canada - Jasper, AB
$71,820 - $77,608 a year

Parks Canada
Jasper National Park of Canada (Alberta)
Specified Term: September 16 2021 to March 31 2026
$71,820 to $77,608
Experience Canada by joining the Parks Canada Agency! Parks Canada Web site

Closing date: 5 August 2021 - 23:59, Pacific Time

Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Apply online

Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We will only accept on-line applications received via the site.

All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.
The Visitor Experience Product Development Officer (VEPDO) IV is part of a national, regional, and field unit team responsible for establishment of a sustainable operational program to address Aquatic Invasive Species (AIS). AIS present a significant threat to both the ecology and visitor experiences of Jasper National Park. The VEPDO IV will collaborate with colleagues from all field unit departments, regional and national AIS teams, partners, and stakeholders from professional organizations to prevent the spread of aquatic invaders. The VEPDO IV will have a lead role in the collaborative development, implementation, and evaluation of a five-year strategic plan focused on product, process, communications, and operations designed to influence visitor behaviour. This work will help protect the park’s aquatic habitats and the native species that live in them to ensure future visitors will be able to enjoy fishing, paddling, diving, and swimming in the park.

Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

Intent of the process
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.
Positions to be filled: 1

Information you must provide
Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
Graduation from post-secondary studies (minimum of 2 year program) in marketing, tourism, recreation, leisure or museum studies, or other discipline relevant to the position or acceptable combination of education, training and experience.

Proof of education will be required at time of interview

Degree equivalency

The successful candidate will have significant and recent* experience in:
Planning, implementing and delivering visitor products and services;
Identifying and analyzing target market and audience needs to strategically influence visitor compliance for a changing environment;
Collaborating with management, colleagues, partners and stakeholders in the context of visitor experience product development;
Planning and coordinating human resources staffing, training, and supervision;
Development, implementation, and evaluation of project plans and prevention strategies.
Experience in financial processes such as contracting, budgeting, purchasing, and tracking expenses.

Recent experience is defined as experience acquired within the past two (2) years. Significant experience refers to the depth and breadth of the experience.
The following will be applied / assessed at a later date (essential for the job)
English essential

Information on language requirements

Knowledge of the Parks Canada Agency and its mandate, strategic direction, legislation and policies;
Knowledge of the principles, theories, practices, tools and techniques associated with the analysis and evaluation of visitor experience opportunities;
Knowledge of current and emerging trends that relate to the development and delivery of programs to influence human behaviour.
Ability to research and analyze issues and opportunities, and use this to develop creative, functional, and sustainable solutions;
Ability to collaborate and coordinate with multi-functional teams;
Ability to prepare plans and budgets;
Ability to manage resources;
Ability to communicate effectively both orally and in writing in a variety of presentation styles to suit audience needs.
Exercises sound judgment;
Connects with people;
Makes things happen;
Strives for excellence.
The following may be applied / assessed at a later date (may be needed for the job)
Training and/or certifications in Project Management.
Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required;
Willingness to wear a Parks Canada uniform when required.
Conditions of employment
Reliability Status security clearance

Be in possession of a valid Driver’s License OR personal mobility to the extent normally associated with the possession of a valid Driver’s License within the limits of the Treasury Board Policy.

Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For tips to navigate the application process step by step, refer to the following site:

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Tips for applicants:
Please provide complete and thorough details of your education and experience.
Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice.

Travel cost for individuals who are not Federal Public Servants will not be covered.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.
We thank all those who apply. Only those selected for further consideration will be contacted.

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