Wicked Cup Coffee Shop - Jasper, AB

Jasper, AB
Part-time
$15 an hour
Position: Server Company: WickedCup
Job Location: Jasper National Park, Alberta Position Type: Full-time & Part-time
Report to: Kitchen Supervisor
Experience level: Our sever position requires one year serving experience - we are looking for enthusiastic and social people to provide world class customer service.
About Us: 
Located at Maligne Lodge in beautiful Jasper National Park, Alberta, Canada, WickedCup café serves organic coffee and teas as well as a health-conscious breakfast and afternoon menu.
Job Description: 
WickedCup is looking for enthusiastic and fun servers to join our team. Our servers personally connect with laugh with and uplift the lives of our customers. Their work goes beyond serving tables it’s about creating a human connection with every customer and providing our guests with efficient and friendly food and beverage service while following the policies and procedures of our company. They enjoy being able to achieve these aspirations autonomously, while representing a true Rockies brand and the perks that come from being a team player at WickedCup!
Primary Responsibilities: 
Greet everyone with smile
Accommodating and willing to go the extra mile.
Table service for guests (taking orders, answering menu and beverage inquiries, explaining daily features, placing orders with kitchen.)
Quality checks.
Processing bills and taking payment.
Learn and maintain knowledge of WickedCup food menu, coffee menu and house tea blends
Handling guest concerns with the support of the management team.
Complete opening and closing duties for each shift.
Running food to tables.
Build relationships with guests and create and air familiarity.
Qualification
Skills: 
Be approachable, enthusiastic and friendly
ProServe certification
Attention to detail
Works well under pressure
Sales ability
Excellent verbal communication
Desire to be part of a team and contribute as such
Be punctual and reliable
Top notch customer service skills
Eager to enhance your product knowledge
Ability to multitask
Ability to maintain sense of urgency and keep momentum
Requirements: 
High school diploma or equivalent
Must be eligible to work in Canada
Working Conditions: 
Will be required to work in a fast-paced environment
Will be able to work over-time, weekend and holidays when necessary
Fun and positive environment
Compensation and Highlights
Competitive wages
Employee recognition and awards
Adventurous and enthusiastic life in the Rockies
Our values: 
We want people to enjoy life and smile
We build trusting relationships with direct communication and honesty
We take pride in our job
Additional Information
We thank all applicants for their interest. However, only those selected for the interview will be contacted. WickedCup is an equal employer, and employment selection decisions are based on merit, qualifications, and abilities
Job Type: Part-time
Salary: $15.00 /hour
Education:
High school or equivalent (Required)
Language:
English (Required)