HealthPRO Procurement Services
 
Jasper Alberta Hybrid work
$80,000–$100,000 a year - Permanent, Full-time
 
Job details
Pay
$80,000–$100,000 a year
Job type
Permanent
Full-time

Location
Alberta•Hybrid work

Benefits
Pulled from the full job description
Paid time off
Vision care
Dental care
Life insurance
Employee assistance program
Company pension
Extended health care

Full job description
Who We Are

HealthPRO Canada is the country’s national solutions partner supporting over 2,100 publicly funded healthcare organizations. Beyond optimizing procurement, we advance system innovation, strengthen supply resilience, and unlock capacity so health systems can support better care to Canadians.

Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of supply and pursue new ideas and innovations.

The outcome is unprecedented buying power and market influence for Canadian healthcare facilities.

HealthPRO Canada provides a comprehensive salary and benefits package including enrollment in a competitive pension plan.

Job Description

As Manager, Member Success, you'll lead, nurture, and expand member relationships, ensuring their success in achieving supply chain objectives. Immersed in understanding member needs, you'll identify opportunities and recommend innovative solutions. The ideal candidate is a business-minded, customer-centric individual with an entrepreneurial spirit, taking ownership of your member accounts. Your proactive approach will drive strategies for success, contributing to positive outcomes for Members and the patients they serve.

Responsibilities:

Proactively anticipate and address evolving member needs, fostering long-term partnerships.
Innovate and initiate solutions to create value for members and HealthPRO Canada.
Develop and execute comprehensive account management plans for growth, member satisfaction and success.
Drive business development by identifying and pursuing growth opportunities.
Collaborate with internal teams to tailor solutions aligned with member needs and industry trends.
Core Competencies:

Strategic Leadership: Demonstrate an analytical and innovative mindset, adapting to industry changes and leading change management activities.
Effective Communication: Strong verbal and written skills for seamless interaction with members, suppliers, and internal teams.
Proactive Problem-Solving: Anticipate and address challenges before they become issues.
Relationship Building: Cultivate and maintain lasting partnerships with members.
Accountability and Planning: Develop and execute strategic plans aligned with member and company objectives.
Entrepreneurial Mindset: Proactively identify and pursue new business opportunities
Collaboration and Customer-Centric Approach: Collaborate effectively with internal teams, maintaining a customer-centric focus on supporting members.
Requirements:

Minimum 5 years of relationship management experience.
Strong communication and presentation skills.
Proven project management abilities.
Excellent English language skills.
This role requires regular travel within the Western Provinces.
Experience of the Canadian healthcare system would be considered an asset.
Recruitment Process
AI tools may be used during parts of the recruiting process to support screening and evaluation.

This is an existing vacant role that is actively being recruited for.

At HealthPRO Canada, we believe diverse perspectives and meaningful inclusion strengthen our team. We welcome qualified candidates from all backgrounds, lived experiences, and identities to apply.

Pay: $80,000.00-$100,000.00 per year

Benefits:

Company events
Company pension
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program
Work from home
Application question(s):

What are your salary expectations for the role?
Do you have at least 5 years of experience in relationship management?
Work Location: Hybrid remote in Alberta