Overlander Mountain Lodge
27010 Highway 16, Jasper, AB
$20–$23 an hour - Permanent, Full-time
 
Job details
Pay
$20–$23 an hour
Job type
Permanent
Full-time
Shift and schedule
8 hour shift
Overtime
Weekends as needed


Location
27010 Highway 16, Jasper, AB

Benefits
Pulled from the full job description
Dental care
Extended health care

Full job description
Overview
We are seeking a dedicated and organized Front Desk Manager to oversee the daily operations of our front desk at a busy dental office. The ideal candidate will possess strong organizational skills, attention to detail, and a customer-oriented mindset. This role is crucial in ensuring a welcoming environment for patients while managing administrative tasks efficiently.

Responsibilities

Greet and assist patients upon arrival, ensuring a positive first impression.
Manage front desk operations, including scheduling appointments and handling patient inquiries.
Perform data entry tasks accurately, maintaining up-to-date patient records.
Utilize phone systems effectively to manage incoming calls and communicate with patients and staff.
Proofread documents and correspondence to ensure accuracy and professionalism.
Coordinate with dental staff to streamline patient flow and enhance service delivery.
Maintain an organized front desk area, ensuring all materials are stocked and accessible.
Utilize Google Suite for scheduling, communication, and documentation purposes.
Assist in training new front desk clerks on procedures and best practices.
Requirements

Previous experience in a front desk or clerical role is preferred, ideally within a dental or healthcare setting.
Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
Proficiency in data entry with attention to detail for accurate record keeping.
Familiarity with computer systems and office software, particularly Google Suite applications.
Excellent proofreading skills to ensure all communications are clear and error-free.
Strong interpersonal skills with the ability to communicate effectively with patients and team members.
Experience with phone systems is essential for managing patient communications efficiently.
Join our team as a Front Desk Manager where you will play an integral role in creating a welcoming atmosphere for our patients while ensuring smooth operational flow at our dental office.

Job Types: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Additional pay:

Overtime pay
Benefits:

Dental care
Extended health care
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Evening shift
Every Weekend
Holidays
Monday to Friday
Morning shift
Night shift
On call
Overtime
Weekends as needed
Ability to commute/relocate:

Jasper, AB: reliably commute or plan to relocate before starting work (required)
Experience:

Front Desk: 2 years (required)
Language:

Fluent English (required)
Licence/Certification:

Driving License With a Reliable Vehicle (required)
Work Location: In person